Welfare centre manager

What they do

Welfare centre managers devise, plan, organise and run programs that help members of the community to live fulfilling lives. They liaise with community and social workers to determine what services are required by specific sections of the community. These may include services such as healthcare, housing, employment, education and training, and culture and recreation. Welfare project managers devise and establish projects that provide these services, liaise with business and local government to garner financial and community support for these projects, assist with budgeting, and report on progress. Welfare project managers work all over the state, assisting communities everywhere to realise their goals.

Working conditions

Welfare centre managers mostly work in the offices of government departments or community welfare organisations. They spend most of their time in the office, but may travel to visit welfare centres, schools, hospitals or other community organisations. They usually work regular business hours but may be required to work longer hours to meet project deadlines. They may also need to be able to provide training, present workshops and other presentations, and attend meetings. Project managers can also expect to work under pressure.

Tools and technologies

Welfare centre managers use computers and other office equipment, particularly project and data management software and other online planning tools. They may also use project management software to assist in planning and managing the various aspects of the project or projects they are working on. They may also need access to a vehicle to visit particular groups or individuals in the community.

How do I become one?

Education and training

To become a welfare centre manager you usually need to study a degree in community services, community development, welfare, human services or social work.

The Advanced Diploma of Community Sector Management is offered at  registered training organisations throughout Western Australia. Browse courses through Jobs and Skills WA and Search on the My Skills website to find a registered provider near you.

Most universities in Western Australia offer relevant courses. Contact the universities you are interested in for more information.

Most employers will also require those working in management roles to have experience using leadership skills in a related industry or occupation. Many welfare centre managers will have worked for a number of years in welfare work before progressing to a managerial role.

Required registration and licensing

If working with children in this occupation in Western Australia, you must obtain a Working with Children Check (WWCC) from the Department of Communities.