Contact the Department

The Jobs and Skills WA website is a one-stop shop of Western Australian vocational education and training, to help find the best option for you.

All enquiries related to training, career development, Aboriginal services and employer services should be directed to your local Jobs and Skills Centre.

 

All general enquiries or feedback about the Jobs and Skills WA website or associated programs and policies should be directed to the Department via the options outlined below. 

The website has been developed by the Western Australian Department of Training and Workforce Development.  

Contact the Department

If you have an enquiry or would like to provide feedback to the Department, please use our online  form and we will make sure your enquiry is handled as quickly as possible so that we can get back to you with the information you’re looking for.

Call 

08 6551 5000
For callers outside of Australia: +618 6551 5000

Write  a letter

Department of Training and Workforce Development
Locked Bag 16
Osborne Park DC 6916

Website enquiries

For enquiries or issues related to this website, please email website@dtwd.wa.gov.au.

Media and copyright enquiries

For all media enquiries, and enquiries related to copyright (including requests to use content and/or images from this website), please contact the Department's Communications and Marketing team via email to communications.marketing@dtwd.wa.gov.au.

All enquiries received via phone, email or post, or through our online forms, will be responded to within five business days of receipt.

Please read our privacy statement for information on how we manage the information you provide.

Complaints

We believe in continuous improvement, and we aim to deliver services that benefit the Western Australian community. We invite you to lodge a formal complaint if you would like to let us know if there’s a situation or an issue that you’re not happy about, or if you feel we need to improve our service in some way.

In accordance with the Department's Complaints management policy; we will respond via the contact details you provide with a formal acknowledgement of your complaint within two business days, and an update or resolution within ten business days.