Complaints form

Please use this form to make a complaint to the Department.

As per our Complaints management policy, complaints made through the Department's website will be received by the Office of the Director General who will record the complaint on the complaints register; and refer the complaint to the responsible area for resolution. The complaint should be responded to within two working days after being received by the responsible area and resolved within 10 working days.

Where relevant, please provide as much of the following supporting information as you can.

For example 12/04/2018 10:15:00 AM