Workforce planning: Useful information and resources

You work hard to meet your business goals, and investing time into planning and developing your workforce can be a challenge. Having the right information, tools and resources to support the process is the first step to success.

Here you will find useful information, templates, links and resources to assist you to better plan, attract, develop and retain a skilled workforce that can help you reach those business goals now and into the future. 

Your local Jobs and Skills Centre can also provide advice and assistance with maximising the potential of your workforce.

Gavin sat with Kieran from the Jobs and Skills Centre

"The staff at the Jobs and Skills Centre really understand our requirements as an Indigenous owned business.

They have not only introduced us to other Indigenous businesses but have also matched us with suitable trainees and employees."

Gavin with Kieran from the Jobs and Skills Centre

Workforce planning

Workforce planning involves identifying the skills, capabilities and capacity of your current workforce and forecasting your future workforce needs, identifying any 'gaps' and developing strategies and actions you can take to fill those gaps.

Find out more about workforce planning

Workplace health check

This quick self-check looks at the challenges and opportunities facing your industry area, your business and your workforce, to help identify key areas of focus for your planning.

Take the workplace health check

Five easy steps to workforce planning

Breaking the planning process down into five steps helps to focus on your current and future needs, and to get your ideas into an action plan.

Find out more about the five steps

Maximising your workforce

Targeted strategies and processes around key areas such as recruitment, training, retention and motivation of staff, and leadership and communication are important elements of your workforce planning.

Find out more about maximising your workforce

Workplace regulations

Here you can find information and resources to help keep you up to date with your employment obligations such as employment conditions, industrial relations both in WA and nationally, and health and safety.

Find out more about workplace regulations

DIY templates

This range of customisable templates is designed to give you a head start with some of the documents you may need, such as forms, letters, plans and checklists.  Feel free to download any of these resources, adapt them to suit your requirements, and add your own logo, style or branding for use  in your own business. Or perhaps they may just provide a helpful starting point for you to develop your own resources.

Case studies – Workforce planning and development in action

The following links to websites, videos and documents demonstrate how employers have put workplace planning and workforce development into action in their workplaces.

Business case studies

City of Melville—Workforce plan case study

Attraction and recruitment case studies

Find the right staff with this quick overview from the Department of Mines, Industry Regulation and Safety.

The Chamber of Commerce and Industry of Western Australia Employ Outside the Box guides.

Training and development case studies

Training needs analysis case study examples from Flinders University, South Australia.

My Skills - The Australian VET Alumni Program

Management and motivation case studies

Employee performance management evaluation review appraisals are explained in this short YouTube video.

A guide to managing the first 100 days of an apprenticeship from the Australian Industry Group.

The article All fired up, interviewing Nicholas Wilson, Fair Work Ombudsman, highlights several points to keep in mind before sacking an employee. Published in the Sydney Morning Herald's My Small Business section on June 10, 2011.

Leadership and communication case studies

An article on self awareness and leadership in business by Chris Musselwhite, published on Inc. magazine's website in October 2007.

The Department of Mines, Industry Regulation and Safety WorkSafe library is extensive and open to the public. It stocks books, articles and videos on subjects including leadership, mental health, and managing bullying in the workplace.

Useful links and contacts

The following extensive list of links lead to websites that provide a wide range of further information, quizzes, templates and contacts that may be relevant to your business.


Planning templates and tools at

Marketing planning

Social media planning


The information presented in this section of the website was developed by the Department of Training and Workforce Development in partnership with the Chamber of Commerce and Industry Western Australia (Inc), the Small Business Development Corporation, the Department of Mines, Industry Regulation and Safety, and representatives from the Western Australian industry training councils.