Human resource manager

What they do

Human resource managers manage and coordinate the recruitment, retention and general welfare of staff within an organisation. They support employees, monitor their performance and develop strategies to improve their motivation and effectiveness in the workplace.

Human resource managers may also develop company standards and policies that govern workplace practices. This may include policy around recruitment and termination processes, leave entitlements, professional development, and anti-discrimination principles. They may also be required to address staff concerns and assist with workplace conflicts and grievances.

Working conditions

Human resource managers can work for a variety of different organisations across a large range of industries across the public and private sector. They usually work based in an office environment. Human resources managers usually work regular business hours, but may be required to work shift work, weekends and public holidays, depending on the industry they work in.

Depending on the size of their organisation they may also manage a team of human resources staff.

Tools and technologies

Human resource managers spend a considerable amount of time interacting with various people either face to face or over the phone. They use computers to research and develop human resource policies, programs and reports. They use word processing software and database management systems to organise and store recruitment information, training information, and details about the personnel of an organisation.

How do I become one?

Education and training

To become a human resource manager, you usually need to complete a formal qualification in human resource management. Most employers will also require those working in management roles to have experience using leadership skills in a related industry or occupation.

The Diploma of Human Resources Management is offered at TAFE colleges and other registered training organisations throughout Western Australia. Browse the Jobs and Skills WA and My Skills websites to find a training provider near you.

You can also complete a degree majoring in human resource management, business or commerce, with a major in human resource management. All universities in Western Australia offer relevant courses. Contact the universities you are interested in for more information.