Fleet manager

What they do

Fleet managers are responsible for the procurement, use and maintenance of an organisation’s fleet of vehicles. Depending on the size and type of organisation, a fleet manager may be responsible for anywhere between ten and thousands of vehicles. They oversee all vehicle activities, including selecting vehicles to meet the organisation’s needs, arranging for regular maintenance and repairs, organising insurance and registration, and disposing of vehicles when they reach the end of their operational life. Fleet managers may also be responsible for preparing budgets, overseeing drivers and managing relationships with suppliers and customers.

Working conditions

Fleet managers often split their time between office based work and supervising activities ‘on the floor’, for example in a warehouse or vehicle depot. They have a high level of interpersonal contact with a wide range of people, including customers, suppliers and other staff - in particular, vehicle drivers and warehouse staff.

Tools and technologies

Fleet managers use computers for day-to-day administration activities, record keeping and communication. In many cases, fleet managers also use specialised software and tools, such as GPS trackers, to collect and analyse data allowing them to take actions to improve productivity and efficiency.

How do I become one?

Education and training

It is possible to work as a fleet manager without any formal qualifications and get training on the job. However, entry into this occupation may be improved by obtaining a qualification in logistics or a related area.

The Certificate IV in Logistics and Diploma of Logistics is offered at TAFE colleges and other registered training organisations throughout Western Australia. To find a registered provider near you, browse the Jobs and Skills WA website and the My Skills website.

The logistics operations (level 4) traineeship usually takes 24 months to complete. The logistics operations (level 5) traineeship usually takes 36 months to complete.

You can also study a degree in logistics or supply chain management. Some universities in Western Australia offer relevant courses. Contact the universities you are interested in for more information.

It is not essential for a fleet manager to have the technical skills to personally perform repairs and maintenance on vehicles in the fleet. Basic mechanical knowledge can be helpful in understanding the implications of necessary repairs and plan accordingly.

Most employers will also require those working in management roles to have experience using leadership skills in a related industry or occupation. You may need to complete further study in management and leadership or supply chain management.

Apprenticeships and traineeships

As an apprentice or trainee, you enter into a formal training contract with an employer, enabling you to complete training towards a nationally recognised qualification. You spend  time working and learning practical skills on the job and you spend some time undertaking structured training with a registered training provider.

You can do an apprenticeship or traineeship if you are a school-leaver, re-entering the workforce or as an adult or mature-aged person wishing to change careers. You can even begin your apprenticeship or traineeship while you're still at school.

If you are still at school you can access an apprenticeship through your school. Talk to your school's VET Co-ordinator to start your training now through VET in Schools. If you are no longer at school you can apply for an apprenticeship or traineeship and get paid while you learn and work.

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