Facilities manager

What they do

Facilities managers (specialist area of strata management) are responsible for managing and maintaining the effiscient operation of a building, thereby allowing occupants and tenants to carry out their core business. Facilities managers organise activities such as general maintenance and cleaning, manage building security and ensure that shared services, such as electricity and water supply, operate properly. They may also be involved in finding tenants for vacant offices, shops or other building spaces, and arranging for renovations and refurbishment of these spaces to meet new tenant requirements. Facilities managers may also be responsible for managing services such as parking and catering, as well as maintaining gardens and other outdoor areas on the property.

Working conditions

Facilities managers look after a wide range of buildings, properties and other facilities throughout Western Australia. Some are responsible for several sites at once. Their work can be as diverse as managing a number of small shopping centres, each with only a few retailers and spread across several regional towns, to multi-storey office blocks in the heart of Perth. They generally have a high level of contact with people, including the facility's occupants, external contractors and, in some cases, members of the public. Many facilities managers work standard business hours, however, they may sometimes be required to work evenings and on weekends. In some cases, they may also be required to be on-call in case of emergencies.

Tools and technologies

Facilities managers use a range of general office equipment including computers, photocopiers, fax machines and messaging services. They will generally need to be familiar with a range of computer software, such as programs for word processing and account keeping. They also use mobile phones and digital cameras. Those managing multiple sites will need a valid driver’s license and may be supplied with a company car, or have their vehicle costs subsidised by their employer.

How do I become one?

Education and training

It is possible to work as a facilities manager without any formal qualifications and get training on the job. However, entry into this occupation may be improved by obtaining a qualification in property management or a related area.

The Diploma of Property Services (Agency Management) is offered at TAFE colleges and other registered training organisations throughout Western Australia.

You can also complete a traineeship. A Strata/Facilities Manager traineeship usually takes 24 months to complete.

You can also complete a degree majoring in management or property development and valuation.

Browse courses through Jobs and Skills WA and search on the My Skills website to find a registered provider near you.

Most universities in Western Australia offer relevant courses. Contact the universities you are interested in for more information.






Apprenticeships and traineeships

As an apprentice or trainee, you enter into a formal training contract with an employer, enabling you to complete training towards a nationally recognised qualification. You spend  time working and learning practical skills on the job and you spend some time undertaking structured training with a registered training provider.

You can do an apprenticeship or traineeship if you are a school-leaver, re-entering the workforce or as an adult or mature-aged person wishing to change careers. You can even begin your apprenticeship or traineeship while you're still at school.

If you are still at school you can access an apprenticeship through your school. Talk to your school's VET Co-ordinator to start your training now through VET in Schools. If you are no longer at school you can apply for an apprenticeship or traineeship and get paid while you learn and work.

Required registration and licensing