Be an integral part of your local community and learn new skills in community pharmacy and customer service with this skill set. This is ideal for an entry level as a pharmacy assistant or gain new skills to upskill into a new role. This skill set covers all the must know skills that community pharmacists are looking for, so you will be skills ready and job ready!
You will learn about workplace health and safety, point of sale procedures, how to engage with and manage all types of customers with customer services skills and support the supply of pharmacy medicines with direct supervision from a pharmacist. The skill set also includes pharmacy practices for infection control and prevention procedures. Occupations relating to this skill set are pharmacy assistant, pharmacy dispensary assistant and pharmacy retail assistant.
This course remains FEE FREE in 2024! No course fees apply!
This skill set contains the following nationally recognised unit/s of competency.
| Unit code | Unit title |
|---|---|
| SIRCIND001 | Work effectively in a community pharmacy |
| HLTWHS001 | Participate in workplace health and safety |
| SIRCINF001 | Use pharmacy practices for infection control |
| SIRXSLS002 | Follow point-of-sale procedures |
| SIRXCEG008 | Manage disrespectful, aggressive or abusive customers |
| SIRCIND002 | Support the supply of pharmacy medicines and pharmacist only medicines |
In vocational education and training (VET), a skill set is a short course that's developed by choosing individual units of competency from a full qualification (or qualifications) that target a specific set of skills and knowledge, to meet the needs of industry or a particular job role.
The units of competency in a skill set are nationally accredited and recognised.
This means that when you successfully complete a skill set, you will receive a Statement of Attainment as an official record. This verifies that you have completed those units, so that you can receive credit for them should you continue on to further study.
Skill sets are also used to upskill workers for specific skills and knowledge required for their job; or in situations where a full qualification is not required.
The units in this skill set may lead to the qualifications listed below, and others that allow selection of these units.
- Certificate III in Community Pharmacy
- Certificate II in Community Pharmacy
- Certificate IV in Community Pharmacy
- Certificate IV in Community Pharmacy Dispensary
It's important that you choose the best possible training option, to suit your needs. The good news is that there's something for everyone — whether you're just starting out and seeking your first job; skilling up for a career change or promotion, or whatever your situation... but getting some good advice is always a good idea.
Your local Jobs and Skills Centre offers professional information, advice and support for all things training, jobs and careers, and all their services are 100% free!
Centres are located across Perth and through regional WA — you can call your local JSC on 13 64 64 for a chat, or use our map to find your closest centre and drop in for a visit.
This course is not currently available at any WA TAFE colleges or private training
providers.
For more information about other courses available
or coming up at TAFE, use our map to locate and contact your closest TAFE
campus
For free advice and information about training courses and study options, please contact
your local Jobs and Skills Centre on 13 64 64.
The information presented on the course lists within this website is provided to the Department of Training and Workforce Development by the WA TAFE colleges and private training providers, and is offered as a guide only. It is updated regularly, however some changes to details may occur in between updates. You should always contact the TAFE or private training provider directly to confirm details and/or ask questions.