If you're ready to get into hospitality management — whether it's in a hotel/motel setting, gaming, food and beverage, cafe or restaurant, or even auditing or office management, this is the course for you!
Through this nationally recognised training, you'll get the skills you need to manage your department or even the whole venue with a high level knowledge of the hospitality industry in Australia. You will be able to develop your skills in leadership, communication, and business administration, as well as gain high level skills in customer service management, budgeting and financial management, rostering, risk management and compliance. Depending on your training provider, you will be able to choose additional electives to support your carer in commercial cookery, food and beverage, gaming, accommodation services, or back of house.
Choose a WA TAFE college that delivers this course
To find out more about doing this course at a WA TAFE college, select one of the TAFEs listed below to read their course descriptions. You'll also be able to see at which TAFE campus/es the course is delivered.
If you would like further information such as when the course is available and how to enrol, and details of course fees, or if you have questions about how the course is delivered, please follow the Find out more link to go to the TAFE's website where you will find full course details and contact information so that you can speak to the TAFE directly.
Do you want a management career that could take you all over the world?
When you complete the Diploma of Hospitality Management you will be able to work as a functions manager, restaurant manager, or front office manager.
You will gain a broad range of managerial and industry specific hospitality skills, in order to coordinate hospitality operations. On successful completion you will be able to work independently, have responsibility for others and be able to make operational business decisions.
NMTAFE provides exceptional training with industry current lecturing staff and you will gain practical restaurant experience while training in The Pavilion Restaurant, our fine dining, à la carte training restaurant that is open to the public.
When applying for this course, prior study within the industry will be considered. Where there is limited study, you may be directed into a more suitable level course.
Throughout this course, you will build on your existing hospitality knowledge while developing skills in planning, leading, implementing and monitoring staff and business operations. You will learn about operational planning, managing budgets, implementing regulatory requirements and work health and safety practices, and techniques for enhancing the overall customer experience. You will also learn how to lead a team of staff, prepare rosters and manage workplace conflict and diversity.
As part of this course, you will complete a knowledge assessment and be observed completing pre-determined tasks on the job for each unit of study.
Do you have a passion for people, paired with the drive to become a highly skilled specialist in the vibrant and dynamic field of hospitality?
This nationally recognised qualification will equip you with a skillset that could take you around the globe.
Be guided from our team of expert lecturers who are industry professionals, as you learn to lead hospitality services. At the heart of hospitality is the people, and you'll gain management skills which will help you inspire your team, make decisions and solve problems, and build knowledge of how to enhance a customer experience.
You'll also be equipped with strong hospitality technical skills and be trained in a diverse range of areas from processing reservations, to food and beverage preparation, to general bar and restaurant service.
The hospitality, tourism and events industries are the world's largest employers and this course will give you a supervisory qualification to work in settings such as restaurants, cafes, nightclubs, pubs and in gaming, or at hotels in front-of-house areas including concierge and back-of-house areas such as housekeeping.
Study in specialised facilities
Learn in the real-life setting of our award-winning Bentley Pines Training Restaurant which provides a live, interactive training environment at SM TAFE’s Bentley campus. Students can gain hands-on experience serving and preparing food for members of the public, as well as showcasing their skills planning a menu and advertising special events to the community.
Choose a private training provider that delivers this course
This course is available from registered training organisations (accredited private training providers) that are also funded through Jobs and Skills WA. Select from the list below, and follow the link to the provider's website for further information about the course and how to enrol.
This qualification will provide you with the necessary skills to become a manger with the hospitality industry. This course is delivered over a period of 52 weeks (including 12 weeks of holidays) at our Perth City Campus and our West Perth Campus. It also includes work-based training for 5 weeks which is organised by Stanley College. For further information including eligibility requirements, please contact us at 6371 9999 or visit our website.
Delivery locations
The information presented on the course lists within this website is provided to the Department of Training and Workforce Development by the WA TAFE colleges and private training providers, and is offered as a guide only. It is updated regularly, however some changes to details may occur in between updates. You should always contact the TAFE or private training provider directly to confirm details and/or ask questions.