Certificate IV in Employment Services

Female consultant talking to client
Get a job... getting people jobs!

This qualification gives you the skills you need to match employers with job seekers. You'll help people advance their careers and use your specialised knowledge to support individual job seekers locate and maintain employment. Additionally, you'll assist employers meet their recruitment needs.

Essentially you'll become a professional matchmaker, developing relationships to connect the right person to the right role. 

The Certificate IV in Employment Services will develop your interpersonal and communication skills and may lead to a career as an employment consultant, employment specialist, or employment manager.

Apprenticeship or Traineeship
Existing worker traineeship
Industry: Business and Finance
National course code: CHC41115 | WA State ID: AYZ9

Choose a private training provider that delivers this course

This course is available from registered training organisations (accredited private training providers) that are also funded through Jobs and Skills WA. Select from the list below, and follow the link to the provider's website for further information about the course and how to enrol.

The CHC41115 Certificate IV in Employment Services is a large qualification consisting of 14 units. This qualification covers workers who provide a range of programs and services to individuals and groups of clients and employers to support them in locating, securing and maintaining suitable employment. You will also assist individual job seekers to address their barriers to maintaining sustainable employment. Workers at this level: Need an understanding of access and equity issues including cultural diversity, Aboriginal and/or Torres Strait Islander and disability issues and to work with local communities in the provision of services. The qualification has a heavy focus on providing Government contracted employment or career services.
Training is delivered on the job where possible, or using online live video conferencing. Using online resources or workbooks for learning materials, with individual training, coaching and assessment in student workplaces across WA.  Publicly funded traineeships are available for new workers through Jobs and Skills WA. Please note that this is not a free or half-price course in 2023 and mandatory course fees per the DTWD VET Fees and Charges policy do apply. Existing workers may also undertake this qualification through a traineeship as a fee for service student.

Delivery location


The information presented on the course lists within this website is provided to the Department of Training and Workforce Development by the WA TAFE colleges and private training providers, and is offered as a guide only. It is updated regularly, however some changes to details may occur in between updates. You should always contact the TAFE or private training provider directly to confirm details and/or ask questions.