Certificate IV in Community Pharmacy Dispensary

Jobs and Skills WA: Pharmacy courses
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If you would love to work as a Dispensary Technician in a community pharmacy, this is the course for you!

The Certificate IV in Community Pharmacy Dispensary is the course you need to be qualified for work work at a chemist or drugstore dispensing prescriptions under a qualified pharmacist. This is a nationally recognised qualification.

You'll learn how to assist customers with their prescriptions and accurately dispense pharmacy-only medicines, as well as gain skills and knowledge in infection controls, retail operations, and customer service.

Apprenticeship or Traineeship
Existing worker traineeship
Industry: Education and Community Services
National course code: SIR40216 | WA State ID: BAA5

Choose a private training provider that delivers this course

This course is available from registered training organisations (accredited private training providers) that are also funded through Jobs and Skills WA. Select from the list below, and follow the link to the provider's website for further information about the course and how to enrol.

This qualification reflects the role of skilled technicians working in the dispensary area of community pharmacies. They have substantial depth of knowledge of pharmacy medicines and dispensing techniques. When dispensing pharmacy medications, they work under the direct supervision of a pharmacist and their role is limited to those dispensing functions that do not require them to exercise professional pharmaceutical judgement or discretion. They may provide technical advice and support to pharmacy assistants. The qualification provides a pathway to work in a community pharmacy as a dispensary technician or dispensary assistant. Dispensary assistants and technicians are required to comply with federal, state or territory law and Pharmacy Board of Australia Guidelines for supplying scheduled medicines. No occupational licensing, certification or specific legislative requirements apply to this qualification at the time of publication.

Delivery location


This qualification will benefit experienced pharmacy assistants who are looking to expand their skills in the area of dispensary. Dispensary assistants work with the pharmacist to provide prescription medicines to pharmacy customers. Under the supervision of the pharmacist, dispensary assistants maintain customer records, select and label medicines and process claims. Accredited training can help you develop management skills and provide specialised support in the pharmacy, while granting you formal recognition of your existing skills.

The information presented on the course lists within this website is provided to the Department of Training and Workforce Development by the WA TAFE colleges and private training providers, and is offered as a guide only. It is updated regularly, however some changes to details may occur in between updates. You should always contact the TAFE or private training provider directly to confirm details and/or ask questions.