Certificate III in Retail

Australian College of Training offers traineeships in SIR30216 Certificate III in Retail.  All training is conducted as on-the-job training in the workplace. The College will customise an individual learning plan to suit your job role requirements.  Please phone (08) 9472 6111 for more information or to discuss your training options.  

This qualification covers the skills and knowledge required to work effectively in a retail environment, with a focus on quality customer service, fostering repeat business, enhancing organisation image, and maximising sale opportunities. It includes core principles and practices including stock control and inventory, merchandising, cash handling and security procedures.

This qualification provides a pathway to work in a diverse range of retail settings including frontline sales assistant, customer service representative, shop assistant, retail supervisor, team leader and senior sales assistant.
Through theory and practical course work you will learn to:
•    Work effectively in a team
•    Build customer relationships and loyalty
•    Sell to the retail customer
•    Assist with customer difficulties
•    Produce visual merchandise displays
This course is suited to those who are pursuing a career in the retail industry, those who are newly employed in the retail industry and junior managers.
This course is delivered as a Traineeship with training delivered in the workplace, or via the Participation - Work Readiness program with various locations throughout Western Australia. Trainers available throughout Western Australia to train and assess your course.

This qualification reflects the role of individuals who have the primary responsibility of engaging the customer, maintaining daily store operations and delivering on organisational expectations. They have sound knowledge of product and service offerings. These individuals possess a range of well-developed skills where discretion and judgement is required. They work with some independence under limited supervision. Some individuals working at this level are responsible for supervising other team members and monitoring day-to-day workplace operations.

ARC offers Traineeships in the Retail, Community Pharmacy and Business sectors. We offer a blended delivery model to suit your workplace and individual needs. ARC has been operating for over 30 years and continues to provide high quality training to align with both the student and employer's objectives. Please phone 1300 001 826 or email enquiries@fir.edu.au for more information and to discuss your training needs.

Flexible Training Solutions offers Traineeships in SIR30216 Certificate III in Retail consisting of 13 units of competency (UOC). Training delivery is a combination of formal training sessions and mentoring. We utilise a mix of on-the-job observation and questioning, and workplace based projects throughout our assessment tasks. Training is contextualised to incorporate Company standard operating procedures and policies. A Training Plan will be created in conjunction with the Employer and Trainee to ensure suitability to individual job roles from a variety of UOCs thus enabling easy transfer of skills and knowledge to workplace tasks. Delivery available Online. For further information contact Andrea or visit our website http://flexibletrainingsolutions.com.au                  

Established in 2010, Gateway Training Academy has helped thousands of students achieve their educational goals and assisted clients in numerous industries with workforce development. Gateway prides itself on its ethos of mutual respect and Integrity. With a world-class curriculum and an interactive learning management system, Gateway is committed to the student experience and ensuring support is just a few clicks or a phone call away. The SIR30216 Certificate III in Retail is an ideal way to start a career in retail. Completing this qualification with Gateway Training Academy allows employees to develop exceptional customer engagement and relationship management skills and gain store operations management knowledge. This program is designed to provide employees with the opportunity to learn and practice the skills and knowledge to work effectively in a retail environment. Gateway Training Academy offers individualised delivery and assessment strategies that will be developed based on the actual needs and requirements of both employees and employers to ensure effectiveness and time efficiency. Participants will also learn the practical skills within defined retail roles (customer care, product service and advice, checkout operations, re-stocking, etc). Successful completion of this qualification will enable participants to progress to SIR40316 Certificate IV in Retail Management. 

This nationally recognised qualification is recommended for individuals who have the primary responsibility of engaging the customer, maintaining daily store operations and delivering on organisational expectations. It provides the knowledge to work in a diverse range of retail settings including specialty retailers, supermarkets, department stores and quick service restaurants. Training Outcomes -  The SIR30216 Certificate III in Retail Services is designed to equip employees with the skills and knowledge required to contribute to a variety of retail tasks. Skills and outcomes include:

• Engage the customer
• Assist with customer difficulties
• Build customer relationships and loyalty
• Work effectively in a service environment.

Now is the time to up-skill your skills and knowledge with a SIR30216 Certificate III in Retail. In this course, you’ll learn how to provide customer care, deal with the public, use retail technology, provide product and service advice, and handle money. You will be able to pursue work in various retail store settings, such as speciality stores, supermarkets, department stores and retail fast food outlets and working at this level you may be responsible for supervising other team members and monitoring day-to-day workplace operations.
Available as a traineeship - Contact us today to discuss how this qualification may help you, and what payment plan options are available to you – 1300 046 744

This qualification reflects the role of individuals who have the primary responsibility of engaging the customer, maintaining daily store operations and delivering on organisational expectations. The qualification provides a pathway to work in a diverse range of retail settings including specialty retailers, supermarkets, department stores and quick service restaurants. Upon completion of this qualification, students are eligible to apply for roles such as:

• Customer Service Representative,
• Retail Team Leader, and
• Senior Sales Assistants.

The training is conducted by a qualified, industry current trainer and assessor to ensure the learning is relevant and up to date. This training will take place in a classroom environment using face-to-face training methods at one of our study locations. Intakes are scheduled throughout the year.

Skills Strategies International offers Traineeships in SIR30216 Certificate III in Retail.
Training is conducted onsite at your workplace for your convenience. A customised training plan contextualised to your workplace will be created for you, from a variety of competencies available to suit your job requirements. Please visit our website www.skillstrategies.edu.au or phone (08) 6143 2180 for more information.

Do you have a friendly personality and love to meet new people? If you do, the Retail Industry is just for you! Enrol in our retail course and develop a career within an ever growing industry. This SIR30216 Certificate III in Retail qualification reflects the role of customer-oriented individuals, who are somewhat independent under limited supervision, maintain daily store operations, and deliver organisational expectations. Training is delivered 3 days a week over 18 weeks and includes 80 hours of work placement. For more information and eligibility call 1300361343. 

Training Institute Australasia offers the SIR30216 Certificate III in Retail as a traineeship program to prepare a diverse group of learners for careers in the retail industry. Our primary goal is to provide an integrated learning journey that combines theoretical instruction with practical field experience, ensuring graduates are both knowledgeable and job-ready. We strengthen industry connections by collaborating with local retailers for on-job training, positioning ourselves as proactive contributors to the future of retail professionals. This program promotes local employment through an 'earn while you learn' model, bridging the gap between education and immediate employment. Graduates acquire practical expertise, adaptability, problem-solving skills, networking abilities, time management, and a strong sense of responsibility. We support learners with varying literacy and numeracy skills, including language facilitation for non-native English speakers and mentorship from experienced professionals. The program's duration includes tutorial room-based instruction and hands-on workplace experience, with flexibility to accommodate individual learning paces and potential extensions. Upon completion, graduates have various pathways, including further education options and job roles like Retail Assistant or Customer Service Representative. These potential outcomes offer clear guidance for learners, emphasise the course's relevance to the industry, and showcase the course's design and structure. 

If you have a passion for delivering high level customer service, enrolling in a Certificate III in Retail is one way you can use your passion for the benefit of others. This qualification reflects the role of individuals who have the primary responsibility of engaging the customer, maintaining daily store operations and delivering on organisational expectations. Begin your journey with your Certificate III in Retail.

This qualification reflects the role of individuals who have the primary responsibility of engaging the customer, maintaining daily store operations and delivering on organisational expectations. They have sound knowledge of product and service offerings. These individuals possess a range of well-developed skills where discretion and judgement is required. They work with some independence under limited supervision. Some individuals working at this level are responsible for supervising other team members and monitoring day-to-day workplace operations.
The qualification provides a pathway to work in a diverse range of retail settings including specialty retailers, supermarkets, department stores and quick service restaurants.
Individuals with this qualification are able to perform roles such as frontline sales assistant, customer service representative, shop assistant, retail supervisor, team leader and senior sales assistant.
No occupational licensing, certification or specific legislative requirements apply to this qualification at the time of publication.
This qualification is suitable for Workplace Traineeships.

This qualification is designed to suit workplace-based trainees and employees who are employed in a retail service role within a retail business. It is a comprehensive course designed to give participants entering the retail industry the necessary skills to perform the job role of a retail assistant and/or retail supervisor. The qualification provides a pathway to work in many retail industry sectors and is suitable for a diverse range of retail-oriented employers. This qualification is targeted towards (but not exclusive to) School Based Trainees, who are employed in a retail business part-time, while also continuing their school education. Typical School Based Trainees will work between 7.5 and 20 hours per week as part of their employment arrangements.