Certificate III in Retail

Participation – Equity, Work readiness and Traineeships

This course is designed to help you gain knowledge in a diverse range of retail settings including specialty retailers, supermarkets and quick service cafes. It is suited to people that work relatively independent and able to perform such roles as frontline sales assistant, customer service representative and shop assistant.

This course will help you:

• Work as a team to develop and grow your marketing skills and develop a social media campaign.
• Work as a team to develop a practical project to establish a pop-up retail environment.
• Gain knowledge and skills to handling food safely in a retail environment.
• Understand workplace health and safety in the workplace.

This course also includes career development and advice to help you achieve your goals and ongoing support to help you achieve your goals and ongoing support to help you update or create your resume and apply for a wide range of jobs.

Australian College of Training offers traineeships in SIR30216 Certificate III in Retail.  All training is conducted as on-the-job training in the workplace. The College will customise an individual learning plan to suit your job role requirements.  Please phone (08) 9472 6111 for more information or to discuss your training options.  

This qualification covers the skills and knowledge required to work effectively in a retail environment, with a focus on quality customer service, fostering repeat business, enhancing organisation image, and maximising sale opportunities. It includes core principles and practices including stock control and inventory, merchandising, cash handling and security procedures.

This qualification provides a pathway to work in a diverse range of retail settings including frontline sales assistant, customer service representative, shop assistant, retail supervisor, team leader and senior sales assistant.
Through theory and practical course work you will learn to:
•    Work effectively in a team
•    Build customer relationships and loyalty
•    Sell to the retail customer
•    Assist with customer difficulties
•    Produce visual merchandise displays
This course is suited to those who are pursuing a career in the retail industry, those who are newly employed in the retail industry and junior managers.
This course is delivered as a Traineeship with training delivered in the workplace, or via the Participation - Work Readiness program with various locations throughout Western Australia. Trainers available throughout Western Australia to train and assess your course.

This qualification is targeted at individuals working in a retail environment in roles such as a Sale Assistant or Customer Service Assistant who have the primary responsibility of engaging the customer, maintaining daily store operations and delivering on organisational expectations. They have a good sound knowledge of product and service offerings and possess a range of well-developed skills where discretion and judgement is required when providing customer service. They work with some independence under limited supervision and some individuals at this level may be responsible for supervising other team members and monitoring day-to-day workplace operations. This qualification provides a pathway to work in a diverse range of retail settings and is delivered under a Traineeship.

Flexible Training Solutions offers Traineeships in SIR30216 Certificate III in Retail consisting of 13 units of competency (UOC). Training delivery is a combination of formal training sessions and mentoring. We utilise a mix of on-the-job observation and questioning, and workplace based projects throughout our assessment tasks. Training is contextualised to incorporate Company standard operating procedures and policies.  A Training Plan will be created in conjunction with the Employer and Trainee to ensure suitability to individual job roles from a variety of UOCs thus enabling easy transfer of skills and knowledge to workplace tasks. For further information contact Adnrea or visit our website http://flexibletrainingsolutions.com.au                   

A traineeship in SIR30216 Certificate III in Retail will help you build your career in this industry.  
During your traineeship, you will develop skills to engage the customer and  maintain daily store operations.
This traineeship is suited to anyone working in a diverse range of retail settings including speciality retailers, supermarkets, department stores and quick service restaurant.  
We provide individualised on the job training which will be developed based on the actual needs of both the employee and employer.  The nominal duration of this traineeship is 12 months and upon successful completion you will receive a Nationally Recognised Qualification in SIR30216 Certificate III in Retail.

Now is the time to up-skill your skills and knowledge with a SIR30216 Certificate III in Retail. In this course, you’ll learn how to provide customer care, deal with the public, use retail technology, provide product and service advice, and handle money. You will be able to pursue work in various retail store settings, such as speciality stores, supermarkets, department stores and retail fast food outlets and working at this level you may be responsible for supervising other team members and monitoring day-to-day workplace operations.
Available as a traineeship - Contact us today to discuss how this qualification may help you, and what payment plan options are available to you – 1300 046 744

Skills Strategies International offers Traineeships in SIR30216 Certificate III in Retail.
Training is conducted onsite at your workplace for your convenience. A customised training plan contextualised to your workplace will be created for you, from a variety of competencies available to suit your job requirements. Please visit our website www.skillstrategies.edu.au or phone (08) 6143 2180 for more information.

TIAWA offers Traineeships in SIR30216 Certificate III in Retail. Training is provided in the workplace. This qualification reflects the role of individuals who have the primary responsibility of engaging the customer, maintaining daily store operations and delivering on organisational expectations. They have sound knowledge of product and service offerings. These individuals possess a range of well-developed skills where discretion and judgement is required. They work with some independence under limited supervision. Some individuals working at this level are responsible for supervising other team members and monitoring day-to-day workplace operations.
The qualification provides a pathway to work in a diverse range of retail settings including speciality retailers, supermarkets, department stores and quick service restaurants.
Individuals with this qualification are able to perform roles such as front-line sales assistant, customer service representative, shop assistant, retail supervisor, team leader and senior sales assistant.
No occupational licensing, certification or specific legislative requirements apply to this qualification at the time of publication.

This qualification reflects the role of individuals who have the primary responsibility of engaging the customer, maintaining daily store operations and delivering on organisational expectations. They have sound knowledge of  product and service offerings. These individuals possess a range of well-developed skills where discretion and  judgement is required. They work with some independence under limited supervision. Some individuals working at  this level are responsible for supervising other team members and monitoring day-to-day workplace operations.

This qualification reflects the role of individuals who have the primary responsibility of engaging the customer, maintaining daily store operations and delivering on organisational expectations. They have sound knowledge of product and service offerings. These individuals possess a range of well-developed skills where discretion and judgement is required. They work with some independence under limited supervision. Some individuals working at this level are responsible for supervising other team members and monitoring day-to-day workplace operations.
The qualification provides a pathway to work in a diverse range of retail settings including specialty retailers, supermarkets, department stores and quick service restaurants.
Individuals with this qualification are able to perform roles such as frontline sales assistant, customer service representative, shop assistant, retail supervisor, team leader and senior sales assistant.
No occupational licensing, certification or specific legislative requirements apply to this qualification at the time of publication.
This qualification is suitable for Workplace Traineeships.

Vocational Training Services (VTS) is a WA owned and operated training provider servicing Metro and Regional WA with training-staff based in Perth, the Kimberley, Pilbara, Midwest and Great Southern.
This qualification reflects the role of individuals who have the primary responsibility of engaging the customer, maintaining daily store operations and delivering on organisational expectations. They have sound knowledge of product and service offerings. These individuals possess a range of well-developed skills where discretion and judgement are required. They work with some independence under limited supervision. Some individuals working at this level are responsible for supervising other team members and monitoring day-to-day workplace operations.
Individuals with this qualification can perform roles such as sales assistant, customer service representative, shop assistant, retail supervisor, team leader and senior sales assistant.
VTS offers the Certificate III in Retail as a traineeship and all the training is delivered in the workplace, VTS will travel to regional locations to deliver training and assessment. Elective units are selected based on the trainee’s job role.