Make a real difference in people’s lives! If you love working with people and making a real difference to people’s lives, then a career as a support worker is the perfect job for you! A Support Worker provides personal, physical and emotional support to older clients or clients living with a disability and assists them with daily tasks such as showering, dressing, shopping, preparing food, outings and social activities, increasing their quality of life. 

This qualification sets you up for a rewarding career in aged care, community home care, disability care or community-based home care organisations. Training is offered through the traineeship model, where you earn while you learn on the job, or through classroom-based training and work placement at our training centres. An experienced, local ATC Work Smart Trainer/Assessor will support you every step of the way and lead you to success. You will be able to contact your Trainer when you need them, plus they regularly visit you in the workplace to offer guidance and support across our delivery regions in Perth, Peel/Mandurah, South West and Great Southern. 

This qualification is part of the government's FEE FREE initiative where you won’t pay any course fees from the 1st January 2026. Some eligibility conditions apply for the free training, please contact us at 1300 177 337 or visit our website for further information.

Our CHC33021 Certificate III in Individual Support (Ageing) qualification is a nationally recognised pathway into the aged care industry and is designed to develop multi-skilled workers for the broad range of services supporting ageing people in residential and community settings. 

This specialisation (Ageing) has been designed for individuals who want to work in the aged care industry, either in a home and community care environment or an aged care facility. Students who complete this qualification are able to provide personal, in person care to the elderly in a variety of settings including people’s homes, residential facilities, retirement villages, nursing homes and hospitals. 

AEATS deliver a classroom-based program with a coordinated work placement component facilitated by industry experts. AEATS offers this program via classroom delivery, three days per week for a period of 19 weeks before completing an additional 120 hours of workplace assessment. AEATS has a broad range of Aged Care facilities which it utilises for placement and has a long history of supplying quality trained staff to the industry. If you are considering undertaking this qualification, please talk to our enrolment team who will explain in further details the requirements of the course, including pricing and commencement dates. 

AEATS offers this program on a weekly rolling enrolment program meaning you can commence your course straight away after meeting the enrolment criteria and supply of essential information. Please visit www.aeats.com.au for further information. 

Gateway Training Academy offers the CHC33021 Certificate III in Individual Support in a classroom-based setting for jobseekers and existing workers. Students will learn the essential skills required to work within the aged care and disability industry.

 In addition to being supported by fully qualified and industry-experienced trainers, Gateway also assists with finding a facility to complete the mandatory 120 work placement hours. Gateway Training Academy has robust networking relationships within the aged care and disability industry which is rapidly expanding. Graduates may then wish to continue their study and enrol into the CHC43015 Certificate IV in Ageing Support. 

Certificate III in Individual Support (Ageing) - With this course, you'll gain the knowledge and skills to work effectively in the aged care industry caring for the elderly and enabling them to maintain independence and quality of life. You may be working within the community, in an aged care home or specialist facility, or in people's homes. 

You'll learn skills and knowledge for understanding and supporting people with dementia; ethical behaviour; policies and procedures in aged care; infection control; working with cultural diversity; communication and teamwork; and workplace health and safety. What a great way to start a great career! 

Completion of this nationally recognised and accredited qualification can provide credit towards a relevant higher-level qualification, should you wish to pursue further study. 

Face to face training is facilitated on site with on-the-job training and assessment with our local trainers and assessors to the region. Our trainers and assessors are all experienced with currency in the industry and understand the challenges. We engage with industry through consultation within the sector to ensure we meet the benchmarks of the industry. 

This course is designed to provide students with the skills and knowledge required to work in the Aged Care industry within a home care or residential care facility. This qualification is also available as a traineeship.

This qualification is ideal for people who want to support individuals living with disability in community, home or residential settings. Learners develop the skills to follow personalised plans and provide person‑centred assistance that upholds dignity, independence and choice. 

Training covers the factual, technical and procedural knowledge required to deliver quality support, along with the judgement needed to respond to individual needs and changing circumstances. Graduates are prepared to work safely, communicate effectively, and contribute to positive outcomes for the people they support. 

Industry Skills Training delivers this qualification through a structured, classroom based program supported by practical, hands on learning. Students complete a mandatory work placement to build real world experience and confidence. The qualification is also available through a traineeship pathway for eligible learners and employers seeking on the job development. This qualification is currently being delivered at our Joondalup, Balcatta & Armadale campus. 

To learn more about enrolment options, upcoming intakes or traineeship arrangements, contact Industry Skills Training on 1300 757 296. 

Are you ready to make a difference in someone’s life? Discover your rewarding career in the Aged Care Sector and learn from our industry experts to obtain the qualification to undertake roles such as Residential Support Worker, Home Care Worker, or a Care Support Officer. 

Get the job ready skills required to provide person-centred support to those who may need extra help in their lives. Enrol today to get started in a Certificate III in Individual Support at Insight Training and kickstart your career! This qualification is directly aligned with priority industry areas where the jobs are today and well into the future. 

Our classroom delivery is available in Joondalup, Morley and Rockingham. If you currently work in this area you can undertake a traineeship with your employer. Contact us today to find out more on 1300 046 744. 

The CHC33021 - Certificate III in Individual Support (Ageing) qualification is designed to deliver the practical skills and compassionate mindset needed to provide quality care and support to people who need it most. The focus is on delivering person centred support and how to provide tailored approach that respects the preferences, needs, and values of individuals receiving care. 

This qualification is delivered for a minimum of 27 weeks with the requirement of 120 hrs of practical placement.

This nationally recognised course is your pathway to a rewarding role supporting older persons and individuals with disabilities to live with dignity and independence. You’ll learn how to deliver compassionate, professional support that empowers clients and enhances their quality of life. What you’ll gain: 

• Expertise in dementia and palliative care,
• Safe work practices and infection control,
• Understanding of legal and ethical responsibilities 

Flexible and Practical Learning Classes are delivered face-to-face, two days per week, in a supportive classroom environment. You’ll also participate in simulated aged care activities, giving you hands-on experience before stepping into the workplace. Your learning includes a minimum of 120 hours of practical placement, this real-world experience not only builds confidence but also connects you with potential employers—boosting your job prospects from day one. 

Why choose Skills Strategies International? 

• Supportive Trainers: Our experienced trainers guide you every step of the way, ensuring you feel confident and capable.
• Industry-Relevant Skills: Graduate ready to meet the growing demand in aged care and disability support.
• Practical Focus: Realistic simulations and workplace experience prepare you for success.

Our traineeship model includes classroom delivery at Stanley College premises one day per month and employment-based training with monthly site visits. 

This model can be varied depending on the clients’ requirements.

If you are driven to providing help to those in the community that are most in need, enrolling in a Certificate III in Individual Support (Ageing) course is one way you can use your passion for the benefit of others. 

This course will provide you with the knowledge and skills to provide individualised support and person centred care (PCC) to those who require support through either ageing, disabilities or other hindering factors. Providing support to others is one of the most rewarding careers there is and to begin this journey a Cert III in Individual Support (Ageing) is a perfect start. Aged Care 

Course Outline: Learners within this course will undertake their learning and assessments in a mixed mode delivery method. These include: 3 days per week 5 hours per day (Wednesday, Thursday & Friday) for approximately 29 weeks. Workplace based learning with a 160 hours of required work placement (4 weeks of work placement undertaken in 2 x 2 week allocations). Monthly group support lessons for those wanting that little bit extra support. Practical workplace assessments along with direct observation.