Certificate III in Business (Medical Administration)

Jobs and Skills WA: Business courses
Ready for an interesting career in medical administration?

The Certificate III in Business (Medical Administration) qualifies you for work as a medical administrator in a healthcare setting such as a doctor’s surgery, specialist clinic, hospital, or dental clinic in administration. This is a key part of any healthcare operation, as it's the 'behind the scenes' work that keeps things running smoothly!

You'll learn how to prepare and develop business documents including reports, spreadsheets and presentations, plan and organise work and schedules, workplace safety, communication and problem solving; critical thinking; teamwork; and admin processes such as purchasing and finances.

The course also provides specific training in medical terminology and managing patient records; processing medial accounts; controlling stocks and supplies, and patient confidentiality.

Apprenticeship or Traineeship
School-based apprenticeship or traineeship (SBAT)
VET for secondary students
Industry: Business and Finance
National course code: BSB30120 | WA State ID: AC47

Choose a WA TAFE college that delivers this course

To find out more about doing this course at a WA TAFE college, select one of the TAFEs listed below to read their course descriptions. You'll also be able to see at which TAFE campus/es the course is delivered.

If you would like further information such as when the course is available and how to enrol, and details of course fees, or if you have questions about how the course is delivered, please follow the Find out more link to go to the TAFE's website where you will find full course details and contact information so that you can speak to the TAFE directly.

Want to make a start within medical administration?

This course will give you the necessary skills and knowledge to work in a small health service such as a medical reception, allied health service or hospital setting.

You will study business office units alongside specialised medical units that will equip you with the skills to meet the current needs of the medical industry. You will learn to work in teams, communicate effectively, empower your critical and creative thinking and learn computing skills using current software.


Joondalup (Kendrew Crescent)

When you complete the Certificate III in Business Administration (Medical) you'll have skills that may be suitable for a medical administration support role.

With industry and government forecasting a growing demand for medical receptionists and clerks in coming years, you could be ready for recruiting.



Choose a private training provider that delivers this course

This course is available from registered training organisations (accredited private training providers) that are also funded through Jobs and Skills WA. Select from the list below, and follow the link to the provider's website for further information about the course and how to enrol.

This traineeship allows to build on their administration skills and knowledge within a Health Services environment. Conducted predominantly on the job, our trainers will provide one on one support to achieve competency. Supported by our online learning environment, trainees will have access to recorded lecture content, learning resources, videos and case studies. All trainees have access to a Student Support Officer in addition to their trainer to assist them through their learning journey. Call us on 9273 3033 to discuss how we can create a traineeship to suit your trainee and workplace.

Delivery location


Start your career in this interesting field and complete your BSB30120 Certificate III in Business (Medical Administration). Individuals in these roles carry out a range of routine procedural, clerical, administrative or operational tasks that require technology and business skills. They may provide technical advice and support to a team.
The course also provides specific training in medical terminology and managing patient records; processing medial accounts; controlling stocks and supplies, and patient confidentiality.
Available as a traineeship or in the classroom at our Rockingham campus - Contact us today to discuss how this qualification may help you, and what flexible payment plan options are available to you – 1300 046 744

Delivery location


The information presented on the course lists within this website is provided to the Department of Training and Workforce Development by the WA TAFE colleges and private training providers, and is offered as a guide only. It is updated regularly, however some changes to details may occur in between updates. You should always contact the TAFE or private training provider directly to confirm details and/or ask questions.