Certificate II in Retail Cosmetics

Jobs and Skills WA: Retail, cosmetics courses
Get a career helping make people look good!

If you would like to work as a retail sales assistant selling and demonstrating beauty and cosmetic products in a chemist, salon, or department store, this is the qualification for you!

With the Certificate II in Retail Cosmetics, you'll gain the skills and knowledge required to help customers choose beauty products; apply makeup; and skin care products. You'll also learn how to set up merchandise displays; organise stock; use point of sale technology and equipment; and provide excellent customer service.

This is the perfect starting point for anyone interested in the makeup or beauty industry!

Apprenticeship or Traineeship
School-based apprenticeship or traineeship (SBAT)
VET for secondary students
Industry: Health, Beauty and Fitness
National course code: SHB20121 | WA State ID: BHJ6

Choose a WA TAFE college that delivers this course

To find out more about doing this course at a WA TAFE college, select one of the TAFEs listed below to read their course descriptions. You'll also be able to see at which TAFE campus/es the course is delivered.

If you would like further information such as when the course is available and how to enrol, and details of course fees, or if you have questions about how the course is delivered, please follow the Find out more link to go to the TAFE's website where you will find full course details and contact information so that you can speak to the TAFE directly.

Get into in a rewarding career making people look and feel their very best.

Gain the necessary experience to become a retail sales staff member who works across a range of tasks to sell and demonstrate beauty or cosmetic products, this can include in workplaces like beauty and hairdressing salons, retail outlets and department stores. This certificate will prepare you for the basics within the beauty industry. Retail staff follow known routines and procedures and work under direct supervision.  

You will also gain the skills to work as a freelance make-up artist or at a cosmetic counter, within a salon or a day spa.

Enhance your employment options by doing a dual qualification

At our Geraldton Campus this qualification is offered as a dual qualification with: 

SHB20216 | Certificate II in Salon Assistant(opens in a new tab)

This entry level qualification will give you the start you need to work in a hairdressing salon. You will obtain the skills, knowledge and confidence to get your career as a hairdresser underway and improve your opportunities for obtaining a hairdressing apprenticeship.

As a salon assistant you will be the first staff member to greet a client for their appointment. It is your job to provide them with excellent customer service and ensure that the hairdressers have what they need throughout each appointment. 


Try your hand in the beauty industry!

The Certificate II in Retail Cosmetics is an entry-level qualification, providing participants with the skills needed to work as a retail sales assistant selling and demonstrating beauty and cosmetic products.

During this course, participants will gain the skills and knowledge required to apply make-up products for day as well as hair styles for evening or special occasions.

Participants will also learn how to consult with clients, analyse face and skin, and demonstrate how to apply make-up products to suit each individual client's needs or make-up brief.

Choose a private training provider that delivers this course

This course is also available from registered training organisations (accredited private training providers) that are funded through Jobs and Skills WA. Select from the list below, and follow the link to the provider’s website for further information.

Do you have a passion for beauty? Don’t let your skills go to waste! Give your career a make-over! This qualification SHB20121 Certificate II in Retail Cosmetics reflects the role of retail sales personnel to sell and demonstrate cosmetic products. They follow known routines and procedures and work under direct supervision. This course runs over approximately 20 weeks. Open to ages 15 and above. 

This qualification provides participants with the opportunity to gain the knowledge and skills necessary to secure entry level employment in a beauty salon or spa working towards becoming a retail sales consultant, makeup artist or beauty salon assistant.
This qualification can be delivered as a School-Based and Aboriginal School-Based Traineeship program delivered with a combination of on-and-off-the-job training in the Perth Metro and Peel Regions.

Delivery locations

Perth Metro
Peel Region

SKILLS FOR SUCCESS - MAKE-UP, RETAIL & HAIR   SHB20121 CERTIFICATE II IN RETAIL COSMETICS FULL TIME COURSE OVERVIEW - This qualification is a nationally recognised qualification under the Hairdressing and Beauty Services Training Package (SHB). Certificate II in Retail Cosmetics is the entry level qualification to the make-up industry. The course has been designed for those wanting to develop skills and knowledge to sell, demonstrate and apply cosmetic make-up products to an industry standard.  You will learn how to consult with clients, analyse face and skin, and demonstrate how to apply make-up products to suit each individual client’s requirements. You will also develop a range of skills such as how to create the right look for day, evening and special occasions as well as popular make-up techniques. Also learn an introduction to customer service and retail operations, how to promote a range
of cosmetic products as well as blow-drying and braiding hair. This course will allow you to develop skills, knowledge & techniques to proceed in this exciting and creative industry.

The information presented on the course lists within this website is provided to the Department of Training and Workforce Development by the WA TAFE colleges and private training providers, and is offered as a guide only. It is updated regularly, however some changes to details may occur in between updates. You should always contact the TAFE or private training provider directly to confirm details and/or ask questions.