Certificate II in Health Support Services

Get set for a career supporting our healthcare sector — FEE FREE!

Healthcare is a critical part of every day life — keeping people healthy is important! But it's not just all about doctors and highly trained specialists, it takes a huge team of support workers to keep our healthcare system going.

A new versions of this qualification is available here

Through this qualification, you'll have the skills and knowledge to work in a support role in a range of areas, including general healthcare; aged care or medical services. Potential jobs include a hospital assistant or orderly; working in patient services; ward assistant; medical assistant; and so much more! What a great way to set yourself up for a future career!

Apprenticeship or Traineeship
School-based apprenticeship or traineeship (SBAT)
VET for secondary students
Industry: Health, Beauty and Fitness
National course code: HLT23215 | WA State ID: AYY2

Choose a WA TAFE college that delivers this course

To find out more about doing this course at a WA TAFE college, select one of the TAFEs listed below to read their course descriptions. You'll also be able to see at which TAFE campus/es the course is delivered.

If you would like further information such as when the course is available and how to enrol, and details of course fees, or if you have questions about how the course is delivered, please follow the Find out more link to go to the TAFE's website where you will find full course details and contact information so that you can speak to the TAFE directly.

When you complete this course, you will be ready for a career in the health care sector in a variety of different environments such as a hospital assistant, patient services assistant, and ward assistant. You will have the knowledge to work effectively with others in a team environment, communicate in the workplace and apply workplace health and safety and infection control practices.

In addition, you will gain a range of skills that will enable you to perform general cleaning tasks in a clinical setting, prepare and maintain beds, transport individuals and undertake routine stock maintenance including linen supplies. These skills will enable you to work as a member of a team that provides support for the effective functioning of health services. This qualification reflects the role of workers who provide support for the effective functioning of health services. At this level workers complete tasks under supervision involving known routines and procedures or complete routine but variable tasks in collaboration with others in a team environment.

South Regional TAFE is transitioning this qualification to the new training package in 2024. Students will be enrolled into the new units developed to meet current and future industry needs. Fees may vary for courses transitioning to the new training package. 

Choose a private training provider that delivers this course

This course is available from registered training organisations (accredited private training providers) that are also funded through Jobs and Skills WA. Select from the list below, and follow the link to the provider's website for further information about the course and how to enrol.

A Certificate II in Health Support Services may be used as a pathway to enter the health services sector where you learn and develop skills to provide support for the effective functioning of services in this sector. Available as a traineeship contact us today to start your career in this rewarding sector!

Delivery location


The information presented on the course lists within this website is provided to the Department of Training and Workforce Development by the WA TAFE colleges and private training providers, and is offered as a guide only. It is updated regularly, however some changes to details may occur in between updates. You should always contact the TAFE or private training provider directly to confirm details and/or ask questions.