Certificate II in Community Services

Jobs and Skills WA: FREE community services courses
Would you love a career supporting your community?

The Certificate II in Community Services provides an introduction into the  community services industry, perfect to help you get an entry level job or to go on to further study.

You'll learn how to work with local government and community organisations to identify community and individual support needs, and then plan and develop appropriate services and facilities in order to meet those needs. 

Areas of work may include aged care; disability support; alcohol and other drugs; financial aid; social work or counselling; and mental health support.

Half price
School-based apprenticeship or traineeship (SBAT)
VET for secondary students
Industry: Education and Community Services
National course code: CHC22015 | WA State ID: AWJ7

Choose a WA TAFE college that delivers this course

To find out more about doing this course at a WA TAFE college, select one of the TAFEs listed below to read their course descriptions. You'll also be able to see at which TAFE campus/es the course is delivered.

If you would like further information such as when the course is available and how to enrol, and details of course fees, or if you have questions about how the course is delivered, please follow the Find out more link to go to the TAFE's website where you will find full course details and contact information so that you can speak to the TAFE directly.

Make a difference to people's lives.

This course will introduce you to the community services industry. You'll gain the essential theoretical knowledge and practical skills by completing this qualification.

You'll cover language, literacy and numeracy; further study and job options; study skills as well as communication and computing.

You will gains skills in:

  • Communication
  • Information provision and processing
  • Administration support
  • Networking
  • Group support.

Start on your path to a career in Community Services, Aged Care, Children's Services or Disability Services.

Half price fees apply!  

This qualification provides a pathway for those who wish to work in the community services industry as a first point of contact, meeting the immediate needs of individuals who require care. 

This entry-level course provides you with a broad base of skills to respond effectively to the changing needs of clients, policy and service types. You will learn how to support the individual needs of clients, with a focus on cultural competence. Throughout this course, you will learn how to identify the needs of local government and community organisations, and then plan and develop appropriate services and facilities to meet those needs. You will learn how to provide relevant communication, process information, provide administrative support and conduct ethical behaviour. 


Broome Campus
Derby Campus
Fitzroy Crossing Campus
Halls Creek Campus
Karratha Campus
Kununurra Campus
Minurmarghali Mia Campus
Pundulmurra Campus
Tom Price Campus
Wyndham Campus

Our Certificate II in Community Services gives you real-life exposure to the diversity of community care and support services in your local community – youth, aged, disability, health and social services. It’s your entry point in learning how the community service and care sector operates and how to support clients with a diverse range of needs. The completion of the Certificate II in Community Services will open up a world of possibilities for students who can apply for further training pathways of their interest, including youth work, education support, early childhood education and care, disability care, aged care, health services and nursing.



Choose a private training provider that delivers this course

This course is available from registered training organisations (accredited private training providers) that are also funded through Jobs and Skills WA. Select from the list below, and follow the link to the provider's website for further information about the course and how to enrol.

A Certificate II in Community Services provides an entry point into the community services sector and you learn and develop skills to provide a first point of contact and assist individuals in meeting their immediate needs. Available as a traineeship. Contact us to start your career in this rewarding industry.

Delivery location


Are you interested in the growing community care industries for early childhood, disability, aged care and mental health support? This qualification focuses on developing foundation skills and can be used as a pathway into further studies in early childhood or as workforce entry into community services. If you would like any further information please contact us on 08 97215033 or email courseinfo@jsw.org.au

Delivery location


One Tree Community Services Inc. will offer this Certificate II in Community Services through traineeships. This qualification is for anyone working or wanting to work in community service programs. You will gain knowledge and skills in, community development, first point of contact to assist individuals, responding to clients, working with diverse people and recognising and responding to crisis situations. To achieve this qualification participants must successfully complete a total of nine units. This qualification is available as a workplace or School Based Traineeship.

Skills Strategies International offers Traineeships in CHC22015 Certificate II in Community Services. Training is conducted onsite at your workplace for your convenience. A customised training plan contextualised to your workplace will be created for you, from a variety of competencies available to suit your job requirements. Please visit our website www.skillstrategies.edu.au or phone (08) 6143 2180 for more information.

Delivery location


This qualification provides participants with the opportunity to gain the knowledge and skills necessary to secure employment in the Community Services sector in various pathways including individual and group support, community-based programs, and person-centred services.
This qualification is delivered as a School-Based and Aboriginal School-Based Traineeship program delivered with a combination of on-and-off-the-job training in the Perth Metro and Peel Regions.

Delivery locations

Perth Metro
Peel Region

The information presented on the course lists within this website is provided to the Department of Training and Workforce Development by the WA TAFE colleges and private training providers, and is offered as a guide only. It is updated regularly, however some changes to details may occur in between updates. You should always contact the TAFE or private training provider directly to confirm details and/or ask questions.