Certificate III in Retail

National ID: SIR30216
State ID: BAA6
Qualification level:

Course is available at the following locations

Private
Australian College of Training

Course description

Campus locations

Course page link
Private
Cartec Training Solutions

This course has an emphasis on market profiling, marketing and promotional activities and visual merchandising. This qualification will position students to be able to interact and excel in retail roles. This course is delivered as a traineeship. 

Training is delivered on-the-job. 

Course description

This course has an emphasis on market profiling, marketing and promotional activities and visual merchandising. This qualification will position students to be able to interact and excel in retail roles. This course is delivered as a traineeship. 

Training is delivered on-the-job. 

Campus locations

Course page link
Public
Central Regional TAFE

Training Package Version:

Launch your career in retail! With a Certificate III in retail learn how to engage with customers, maintain daily store operations, understand merchandising and deliver on organisational expectations. Once qualified you will have the skills to perform roles such as frontline sales assistant, customer service representative, shop assistant, retail supervisor, team leader and senior sales assistant.

Additional Resources

Learners may be required to provide additional resources for this course. Details are provided in the Pre-Enrolment Pack.

VET Student Loans

This course IS NOT eligible for a VET Student Loan.

Course description

Training Package Version:

Launch your career in retail! With a Certificate III in retail learn how to engage with customers, maintain daily store operations, understand merchandising and deliver on organisational expectations. Once qualified you will have the skills to perform roles such as frontline sales assistant, customer service representative, shop assistant, retail supervisor, team leader and senior sales assistant.

Additional Resources

Learners may be required to provide additional resources for this course. Details are provided in the Pre-Enrolment Pack.

VET Student Loans

This course IS NOT eligible for a VET Student Loan.

Campus locations

Course page link
Private
CLB Training and Development Pty Ltd

This qualification covers the skills and knowledge required to work effectively in a retail environment, with a focus on quality customer service, fostering repeat business, enhancing organisation image, and maximising sale opportunities. It includes core principles and practices including stock control and inventory, merchandising, cash handling and security procedures.

Training is delivered fully on-the-job

Course description

This qualification covers the skills and knowledge required to work effectively in a retail environment, with a focus on quality customer service, fostering repeat business, enhancing organisation image, and maximising sale opportunities. It includes core principles and practices including stock control and inventory, merchandising, cash handling and security procedures.

Training is delivered fully on-the-job

Campus locations

Course page link
Private
DYNAMIC LEARNING SERVICES PTY LTD

Course description

Campus locations

Course page link
Private
First Impressions Resources, The Australian Retail College

Course description

Campus locations

Course page link
Private
Foundation Education Pty Ltd

Course description

Campus locations

Course page link
Private
Insight Training Group Australia Pty Ltd

Course description

Campus locations

Course page link
Private
KFC

Course description

Campus locations

Course page link
Private
MEGT Institute

Course description

Campus locations

Course page link
Private
Momentum Consulting (Qld) Pty Ltd

Course description

Campus locations

Course page link
Private
Outback Stores Pty Ltd

Course description

Campus locations

Course page link
Private
REACH for Training

This qualification reflects the role of customer-oriented individuals, who are somewhat independent under limited supervision, maintain daily store operations, and deliver organisational expectations. Some individuals working at this level are responsible for supervising other team members and monitoring workplace operations.

 Learning Outcomes include:

  • Customer Service
  • Communication
  • Maintaining daily store operations
  • Delivering on organizational expectations

Delivery locations: Face to Face delivery

Mandurah – 279 Pinjarra Rd, Mandurah

Rockingham – Murdoch University, Dixon Rd, Rockingham

Course description

This qualification reflects the role of customer-oriented individuals, who are somewhat independent under limited supervision, maintain daily store operations, and deliver organisational expectations. Some individuals working at this level are responsible for supervising other team members and monitoring workplace operations.

 Learning Outcomes include:

  • Customer Service
  • Communication
  • Maintaining daily store operations
  • Delivering on organizational expectations

Delivery locations: Face to Face delivery

Mandurah – 279 Pinjarra Rd, Mandurah

Rockingham – Murdoch University, Dixon Rd, Rockingham

Campus locations

Course page link
Private
Tactical Training Group Pty Ltd

Course description

Campus locations

Course page link
Private
TIME Education and Training

Course description

Campus locations

Course page link
Private
Training Institute Australasia

TIAWA caters for companies wishing to match a qualification to a staff members job role in a flexible workplace delivery model to upskill and educate their people. This is undertaken via a Traineeship pathway. Training is delivered fully on-the-job.

Course description

TIAWA caters for companies wishing to match a qualification to a staff members job role in a flexible workplace delivery model to upskill and educate their people. This is undertaken via a Traineeship pathway. Training is delivered fully on-the-job.

Campus locations

Course page link
Private
Tubal Pty Ltd

Tubal is a WA owned and operated Registered Training Organisation (RTO# 51679) that specialises in workplace training and qualifications within a range of service-based industries. At Tubal we pride ourselves on our student first approach and we focus on achieving the best possible learning outcomes through our team of industry expert trainers, our flexible models and professional support team.

Tubal is a member of the preferred provider panel for the delivery of funded traineeships in Western Australia, and we have an outstanding reputation for the delivery of Workplace Traineeships, School-based Traineeships and short courses.

We currently offer a number of flexible delivery options for undertaking this qualification including Workplace Traineeship arrangements, Fee for service blended learning and RPL.

Elective units can be selected based on the job role and occupational outcome of the student.

Training Delivered on-the-job.

Course description

Tubal is a WA owned and operated Registered Training Organisation (RTO# 51679) that specialises in workplace training and qualifications within a range of service-based industries. At Tubal we pride ourselves on our student first approach and we focus on achieving the best possible learning outcomes through our team of industry expert trainers, our flexible models and professional support team.

Tubal is a member of the preferred provider panel for the delivery of funded traineeships in Western Australia, and we have an outstanding reputation for the delivery of Workplace Traineeships, School-based Traineeships and short courses.

We currently offer a number of flexible delivery options for undertaking this qualification including Workplace Traineeship arrangements, Fee for service blended learning and RPL.

Elective units can be selected based on the job role and occupational outcome of the student.

Training Delivered on-the-job.

Campus locations

Course page link
Private
Worklink, LWG Training

Traineeships

The retail sector is rich in exciting opportunities and is one of the biggest employers in Australia As a traineeship, this course provides you with the opportunity to gain a qualification while working and is suited to people who have responsibility to engage customers, undertake daily operations of a store and have a sound knowledge of their workplace’s products and services.

This will be supported by training in:

  • Selling to the customer and building relationships
  • Assisting with customer difficulties
  • Working as part of a team and good communication
  • Contributing to work health and safety in the workplace
  • Receiving, handling and managing stock

Delivery location: Albany

Training is delivered fully on-the-job

Course description

Traineeships

The retail sector is rich in exciting opportunities and is one of the biggest employers in Australia As a traineeship, this course provides you with the opportunity to gain a qualification while working and is suited to people who have responsibility to engage customers, undertake daily operations of a store and have a sound knowledge of their workplace’s products and services.

This will be supported by training in:

  • Selling to the customer and building relationships
  • Assisting with customer difficulties
  • Working as part of a team and good communication
  • Contributing to work health and safety in the workplace
  • Receiving, handling and managing stock

Delivery location: Albany

Training is delivered fully on-the-job

Campus locations

Course page link