Certificate III in Retail

National ID: SIR30216
State ID: BAA6
Qualification level:

Course is available at the following locations

Private
Australian College of Training

Course description

Campus locations

Course page link
Private
Cartec Training Solutions

Certificate III in Retail is a nationally recognised qualification and this qualification will position students to be able to interact and excel in retail roles. This course has an emphasis on market profiling, marketing and promotional activities and visual merchandising. 

Delivery location: On-site and will be delivered fully on-the-job if required.

Course description

Certificate III in Retail is a nationally recognised qualification and this qualification will position students to be able to interact and excel in retail roles. This course has an emphasis on market profiling, marketing and promotional activities and visual merchandising. 

Delivery location: On-site and will be delivered fully on-the-job if required.

Campus locations

Course page link
Public
Central Regional TAFE
Course Details
Training Package Version :

Launch your career in retail! With a Certificate III in retail learn how engage with customers, maintain daily store operations. Understand merchandising and deliver on organisational expectations. Once qualified you will have the skills to perform roles such as frontline sales assistant, customer service representative, shop assistant, retail supervisor, team leader and senior sales assistant.

Additional Resources
Learners may be required to provide additional resources. Details are provide in the Pre-Enrolment Pack.
VET Student Loans : This course is NOT eligible for a VET Student Loan.

Course description

Course Details
Training Package Version :

Launch your career in retail! With a Certificate III in retail learn how engage with customers, maintain daily store operations. Understand merchandising and deliver on organisational expectations. Once qualified you will have the skills to perform roles such as frontline sales assistant, customer service representative, shop assistant, retail supervisor, team leader and senior sales assistant.

Additional Resources
Learners may be required to provide additional resources. Details are provide in the Pre-Enrolment Pack.
VET Student Loans : This course is NOT eligible for a VET Student Loan.

Campus locations

Course page link
Private
CLB Training and Development Pty Ltd

Course description

Campus locations

Course page link
Private
Dental Nursing Australia

COURSE DESCRIPTION

This qualification is ideal for those who love communicating with the public and looking for a career in Retail. You would be primary responsibility of engaging with the customer, maintaining daily store operations and delivering on organisational expectations. You would require sound knowledge of product and service offerings. Possess a range of well-developed communication skills where discretion and judgement is required. You would work with some independence under limited supervision. Some individuals working at this level are responsible for supervising other team members and monitoring day-to-day workplace operations.

Delivery Information and location:

Training delivered fully on-the-job if under Traineeships, across WA

EXAMPLES OF EMPLOYMENT/CAREER OPPORTUNITIES:

The qualification provides a pathway to work in a diverse range of retail settings including specialty retailers, supermarkets, department stores and quick service restaurants.

Individuals with this qualification are able to perform roles such as frontline sales assistant, customer service representative, shop assistant, retail supervisor, team leader and senior sales assistant.

No occupational licensing, certification or specific legislative requirements apply to this qualification at the time of publication.

Funding Traineeships

Course description

COURSE DESCRIPTION

This qualification is ideal for those who love communicating with the public and looking for a career in Retail. You would be primary responsibility of engaging with the customer, maintaining daily store operations and delivering on organisational expectations. You would require sound knowledge of product and service offerings. Possess a range of well-developed communication skills where discretion and judgement is required. You would work with some independence under limited supervision. Some individuals working at this level are responsible for supervising other team members and monitoring day-to-day workplace operations.

Delivery Information and location:

Training delivered fully on-the-job if under Traineeships, across WA

EXAMPLES OF EMPLOYMENT/CAREER OPPORTUNITIES:

The qualification provides a pathway to work in a diverse range of retail settings including specialty retailers, supermarkets, department stores and quick service restaurants.

Individuals with this qualification are able to perform roles such as frontline sales assistant, customer service representative, shop assistant, retail supervisor, team leader and senior sales assistant.

No occupational licensing, certification or specific legislative requirements apply to this qualification at the time of publication.

Funding Traineeships

Campus locations

Course page link
Private
DNA Kingston Training

COURSE DESCRIPTION

This qualification is ideal for those who love communicating with the public and looking for a career in Retail. You would be primary responsibility of engaging with the customer, maintaining daily store operations and delivering on organisational expectations. You would require sound knowledge of product and service offerings. Possess a range of well-developed communication skills where discretion and judgement is required. You would work with some independence under limited supervision. Some individuals working at this level are responsible for supervising other team members and monitoring day-to-day workplace operations.

Training delivered fully on-the-job if under Traineeships, across WA

EXAMPLES OF EMPLOYMENT/CAREER OPPORTUNITIES:

The qualification provides a pathway to work in a diverse range of retail settings including specialty retailers, supermarkets, department stores and quick service restaurants.

Individuals with this qualification are able to perform roles such as frontline sales assistant, customer service representative, shop assistant, retail supervisor, team leader and senior sales assistant.

No occupational licensing, certification or specific legislative requirements apply to this qualification at the time of publication.

Funding Traineeships

Course description

COURSE DESCRIPTION

This qualification is ideal for those who love communicating with the public and looking for a career in Retail. You would be primary responsibility of engaging with the customer, maintaining daily store operations and delivering on organisational expectations. You would require sound knowledge of product and service offerings. Possess a range of well-developed communication skills where discretion and judgement is required. You would work with some independence under limited supervision. Some individuals working at this level are responsible for supervising other team members and monitoring day-to-day workplace operations.

Training delivered fully on-the-job if under Traineeships, across WA

EXAMPLES OF EMPLOYMENT/CAREER OPPORTUNITIES:

The qualification provides a pathway to work in a diverse range of retail settings including specialty retailers, supermarkets, department stores and quick service restaurants.

Individuals with this qualification are able to perform roles such as frontline sales assistant, customer service representative, shop assistant, retail supervisor, team leader and senior sales assistant.

No occupational licensing, certification or specific legislative requirements apply to this qualification at the time of publication.

Funding Traineeships

Campus locations

Course page link
Private
DYNAMIC LEARNING SERVICES PTY LTD

Course description

Campus locations

Course page link
Private
First Impressions Resources, The Australian Retail College

Course description

Campus locations

Course page link
Private
Flexible Training Solutions Pty Ltd

Certificate III in Retail Services reflects the role of individuals working in retail operations. They may work in various retail store settings, including supermarkets, department stores, specialty stores, and retail fast food outlets. Individuals at this level work as part of a retail team to build customer relationships, maintain store safety, and communicate effectively to support the team and customer outcomes. They are competent workers within a customer service environment and can effectively sell products and services. They may be able to recommend specialty products within the workplace.

Delivery underpins our philosophy that work is the learning and learning is the work. We deliver a combination of formal training sessions and mentoring, utilising a mix of on-the-job observation and questioning, and workplace-based projects throughout our assessment tasks. Participants are encouraged to challenge and build upon their existing knowledge and extend their boundaries while expanding their skill base. To successfully attain the SIR30216 Certificate III in Retail, students are required to complete a total of thirteen (13) units of competency, comprising of eight core units, and five elective units. A minimum of three units must be from a list of approved units, and a maximum of two units may be selected from any relevant Training Package or accredited course at Certificate III and IV levels.

Training is delivered on-site fully on-the-job

Course description

Certificate III in Retail Services reflects the role of individuals working in retail operations. They may work in various retail store settings, including supermarkets, department stores, specialty stores, and retail fast food outlets. Individuals at this level work as part of a retail team to build customer relationships, maintain store safety, and communicate effectively to support the team and customer outcomes. They are competent workers within a customer service environment and can effectively sell products and services. They may be able to recommend specialty products within the workplace.

Delivery underpins our philosophy that work is the learning and learning is the work. We deliver a combination of formal training sessions and mentoring, utilising a mix of on-the-job observation and questioning, and workplace-based projects throughout our assessment tasks. Participants are encouraged to challenge and build upon their existing knowledge and extend their boundaries while expanding their skill base. To successfully attain the SIR30216 Certificate III in Retail, students are required to complete a total of thirteen (13) units of competency, comprising of eight core units, and five elective units. A minimum of three units must be from a list of approved units, and a maximum of two units may be selected from any relevant Training Package or accredited course at Certificate III and IV levels.

Training is delivered on-site fully on-the-job

Campus locations

Course page link
Private
Foundation Education Pty Ltd

This qualification reflects the role of individuals who have the primary responsibility of engaging the customer, maintaining daily store operations and delivering on organisational expectations. They have sound knowledge of product and service offerings. These individuals possess a range of well-developed skills where discretion and judgement is required. 

Delivery Information: Online

Course description

This qualification reflects the role of individuals who have the primary responsibility of engaging the customer, maintaining daily store operations and delivering on organisational expectations. They have sound knowledge of product and service offerings. These individuals possess a range of well-developed skills where discretion and judgement is required. 

Delivery Information: Online

Campus locations

Course page link
Private
Insight Training Group Australia Pty Ltd

Course description

Campus locations

Course page link
Private
KFC

Course description

Campus locations

Course page link
Private
MEGT Institute

Course description

Campus locations

Course page link
Private
Momentum Consulting (Qld) Pty Ltd

Course description

Campus locations

Course page link
Private
Outback Stores Pty Ltd

Course description

Campus locations

Course page link
Private
REACH for Training

This qualification reflects the role of customer-oriented individuals, who are somewhat independent under limited supervision, maintain daily store operations, and deliver organisational expectations. Some individuals working at this level are responsible for supervising other team members and monitoring workplace operations.

Learning Outcomes include:

  • Customer Service
  • Communication
  • Maintaining daily store operations
  • Delivering on organizational expectations

Delivery locations: Face to Face delivery

Mandurah – 279 Pinjarra Rd, Mandurah

Rockingham – Murdoch University, Dixon Rd, Rockingham

Course description

This qualification reflects the role of customer-oriented individuals, who are somewhat independent under limited supervision, maintain daily store operations, and deliver organisational expectations. Some individuals working at this level are responsible for supervising other team members and monitoring workplace operations.

Learning Outcomes include:

  • Customer Service
  • Communication
  • Maintaining daily store operations
  • Delivering on organizational expectations

Delivery locations: Face to Face delivery

Mandurah – 279 Pinjarra Rd, Mandurah

Rockingham – Murdoch University, Dixon Rd, Rockingham

Campus locations

Course page link
Private
Tactical Training Group Pty Ltd

Course description

Campus locations

Course page link
Private
THE ORS GROUP PTY LTD

When you complete this qualification you will gain a variety of skills and knowledge relating to the primary responsibility of engaging the customer, maintaining daily store operations and delivering on organisational expectations. Workers have sound knowledge of product and service offerings and work with some independence under limited supervision. The units you would complete provide a pathway to work in a diverse range of retail settings including specialty retailers, supermarkets, department stores and quick service restaurants.

This qualification is delivered via the work based Traineeship program.

Training is delivered fully on-the-job

Course description

When you complete this qualification you will gain a variety of skills and knowledge relating to the primary responsibility of engaging the customer, maintaining daily store operations and delivering on organisational expectations. Workers have sound knowledge of product and service offerings and work with some independence under limited supervision. The units you would complete provide a pathway to work in a diverse range of retail settings including specialty retailers, supermarkets, department stores and quick service restaurants.

This qualification is delivered via the work based Traineeship program.

Training is delivered fully on-the-job

Campus locations

Course page link
Private
TIME Education and Training

Course description

Campus locations

Course page link
Private
Training Institute Australasia

Course description

Campus locations

Course page link
Private
Vocational Training Services (VTS)

Course description

Campus locations

Course page link
Private
Worklink, LWG Training

Traineeships

The retail sector is rich in exciting opportunities and is one of the biggest employers in Australia As a traineeship, this course provides you with the opportunity to gain a qualification while working and is suited to people who have responsibility to engage customers, undertake daily operations of a store and have a sound knowledge of their workplace’s products and services.

This will be supported by training in:

  • Selling to the customer and building relationships
  • Assisting with customer difficulties
  • Working as part of a team and good communication
  • Contributing to work health and safety in the workplace
  • Receiving, handling and managing stock

Delivery location: Albany

Training is delivered fully on-the-job

Course description

Traineeships

The retail sector is rich in exciting opportunities and is one of the biggest employers in Australia As a traineeship, this course provides you with the opportunity to gain a qualification while working and is suited to people who have responsibility to engage customers, undertake daily operations of a store and have a sound knowledge of their workplace’s products and services.

This will be supported by training in:

  • Selling to the customer and building relationships
  • Assisting with customer difficulties
  • Working as part of a team and good communication
  • Contributing to work health and safety in the workplace
  • Receiving, handling and managing stock

Delivery location: Albany

Training is delivered fully on-the-job

Campus locations

Course page link