Certificate II in Business

National ID: BSB20115
State ID: AVU8
Qualification level:

Course is available at the following locations

Private
Activ Pathways

Course description

Campus locations

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Private
AMA Training Services

AMA Training Services is the registered training organisation of the Australian Medical Association (WA), Western Australia’s peak representative body for doctors and medical students. AMA Training Services has a proud history of delivering high quality and contextualised training to the health and community industries.

This qualification is offered under traineeship arrangements.

Training is delivered on-site fully on-the-job.

Course description

AMA Training Services is the registered training organisation of the Australian Medical Association (WA), Western Australia’s peak representative body for doctors and medical students. AMA Training Services has a proud history of delivering high quality and contextualised training to the health and community industries.

This qualification is offered under traineeship arrangements.

Training is delivered on-site fully on-the-job.

Campus locations

Course page link
Private
Aspire Performance Training

Aspire offers the Certificate II in Business through a flexible workplace model where the trainer/assessor comes to you. We are flexible in the units selected that make up the qualification as long as the packaging rules are followed and the units meet the outcomes of the job role.

Training  is delivered on-site fully on-the-job

Course description

Aspire offers the Certificate II in Business through a flexible workplace model where the trainer/assessor comes to you. We are flexible in the units selected that make up the qualification as long as the packaging rules are followed and the units meet the outcomes of the job role.

Training  is delivered on-site fully on-the-job

Campus locations

Course page link
Private
Australian College of Training

Course description

Campus locations

Course page link
Private
Australian YMCA Institute of Education and Training

This qualification reflects the role of individuals in a variety of junior administrative positions who perform a range of mainly routine tasks using limited practical skills and fundamental operational knowledge in a defined context.

Delivery locations:

  • YMCA WA, 201 Star Street Welshpool
  • The Base, 275 Abernethy Rd, Cloverdale

Participation Equity and Traineeships. Traineeships will be delivered fully on-the-job

Course description

This qualification reflects the role of individuals in a variety of junior administrative positions who perform a range of mainly routine tasks using limited practical skills and fundamental operational knowledge in a defined context.

Delivery locations:

  • YMCA WA, 201 Star Street Welshpool
  • The Base, 275 Abernethy Rd, Cloverdale

Participation Equity and Traineeships. Traineeships will be delivered fully on-the-job

Campus locations

Course page link
Private
Bridging the Gap Inc

Course description

Campus locations

Course page link
Private
Carey Training Pty Ltd

This qualification is perfect for a variety of junior administrative positions. By completing the qualification, students will gain skills and knowledge in the areas of working effectively with others in a business environment, using business technology, organising and completing daily work activities along with specialised units specific to your workplace

We currently provide this qualification via face to face course and a traineeship, allowing students to have support from their trainer, while being able to apply what they have learnt into their workplace tasks.

Delivery location: 312 Victoria Road, Malaga WA. 

Training can be delivered at the above address or in conjunction with the client and their  locations Metro & Regional

Course description

This qualification is perfect for a variety of junior administrative positions. By completing the qualification, students will gain skills and knowledge in the areas of working effectively with others in a business environment, using business technology, organising and completing daily work activities along with specialised units specific to your workplace

We currently provide this qualification via face to face course and a traineeship, allowing students to have support from their trainer, while being able to apply what they have learnt into their workplace tasks.

Delivery location: 312 Victoria Road, Malaga WA. 

Training can be delivered at the above address or in conjunction with the client and their  locations Metro & Regional

Campus locations

Course page link
Private
Cartec Training Solutions

Certificate II in Business is a nationally recognised qualification that reflects the role of individuals in a variety of junior administrative positions, who perform a range of tasks using limited practical skills and a fundamental operational knowledge in a defined context. This course gives students the opportunity to work in any office environment by teaching a thorough understanding of business processes and procedures.

Delivery location: On-site and will be delivered fully on-the-job if required.

Course description

Certificate II in Business is a nationally recognised qualification that reflects the role of individuals in a variety of junior administrative positions, who perform a range of tasks using limited practical skills and a fundamental operational knowledge in a defined context. This course gives students the opportunity to work in any office environment by teaching a thorough understanding of business processes and procedures.

Delivery location: On-site and will be delivered fully on-the-job if required.

Campus locations

Course page link
Public
Central Regional TAFE
Course Details
Training Package Version : Release 1

It’s time to get down to business! Whether you just want to brush up on your office administration skills, or you need to learn these skills from scratch, this course will teach you the basics of working in a business environment. This course has been designed to teach you about different procedures in business including becoming proficient in office technology (such as using a computer), dealing with customers and clients, and developing your writing skills. A Certificate II in Business could lead you to employment as a receptionist, data entry operator or an office junior.

Additional Resources: Learners will be required to provide additional resources for this course. Details are provided in the Pre-Enrolment Pack.

Delivery @GERALDTON : Our Geraldton Campus offers this qualification as a dual course along with the Certificate II in Information and Digital Media Technologies.

VET Student Loan: This course is NOT eligible for a VET Student Loan.

Course description

Course Details
Training Package Version : Release 1

It’s time to get down to business! Whether you just want to brush up on your office administration skills, or you need to learn these skills from scratch, this course will teach you the basics of working in a business environment. This course has been designed to teach you about different procedures in business including becoming proficient in office technology (such as using a computer), dealing with customers and clients, and developing your writing skills. A Certificate II in Business could lead you to employment as a receptionist, data entry operator or an office junior.

Additional Resources: Learners will be required to provide additional resources for this course. Details are provided in the Pre-Enrolment Pack.

Delivery @GERALDTON : Our Geraldton Campus offers this qualification as a dual course along with the Certificate II in Information and Digital Media Technologies.

VET Student Loan: This course is NOT eligible for a VET Student Loan.

Campus locations

Course page link
Private
Foundation Education Pty Ltd

With a Certificate II in Business, you will gain the skills and knowledge required to secure an entry-level position in the corporate world, effectively contributing to the successful running of a business.

During this course, you will refine your knowledge of computer operation, business record-keeping, work health and safety and customer service, as well as refining communication and document creation skills.

Delivery Information:

  • Full Auspice**

Online via our e-learning management system, My eCampus.

Course description

With a Certificate II in Business, you will gain the skills and knowledge required to secure an entry-level position in the corporate world, effectively contributing to the successful running of a business.

During this course, you will refine your knowledge of computer operation, business record-keeping, work health and safety and customer service, as well as refining communication and document creation skills.

Delivery Information:

  • Full Auspice**

Online via our e-learning management system, My eCampus.

Campus locations

Course page link
Private
Illuminate Group

This qualification reflects the role of individuals in a variety of junior administrative positions who perform a range of mainly routine tasks using limited practical skills and fundamental operational knowledge in a defined context. Individuals in these roles generally work under direct supervision.

Training will be delivered fully on-the-job at employer sites.

This qualification can be delivered in the workplace, under a traineeship or self-study model.

Course description

This qualification reflects the role of individuals in a variety of junior administrative positions who perform a range of mainly routine tasks using limited practical skills and fundamental operational knowledge in a defined context. Individuals in these roles generally work under direct supervision.

Training will be delivered fully on-the-job at employer sites.

This qualification can be delivered in the workplace, under a traineeship or self-study model.

Campus locations

Course page link
Private
Insight Training Group Australia Pty Ltd

Course description

Campus locations

Course page link
Private
JSW Training & Community Services

Course description

Campus locations

Course page link
Private
MEGT Institute

Course description

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Course page link
Public
North Metropolitan TAFE

Gain the practical skills and knowledge to prepare for work and perform a range of administrative tasks.

You will learn about word processing, spreadsheets, mail procedures, preparing and processing accounts and the operation of a range of general office equipment.

North Metro TAFE offers a version of this course as a program for people with an intellectual or learning disability. This two year part time course is designed specifically to provide these students with the skills needed to access and maintain employment.

The Launchpad program is specially designed for students aged 15-17 years old. At our Leederville campus you also study 22237VIC Certificate II in General Education for Adults in a 1 year program.

If you are keen to get started on your studiesyou can enrol in our online course, click here to download an enrolment form.

Course description

Gain the practical skills and knowledge to prepare for work and perform a range of administrative tasks.

You will learn about word processing, spreadsheets, mail procedures, preparing and processing accounts and the operation of a range of general office equipment.

North Metro TAFE offers a version of this course as a program for people with an intellectual or learning disability. This two year part time course is designed specifically to provide these students with the skills needed to access and maintain employment.

The Launchpad program is specially designed for students aged 15-17 years old. At our Leederville campus you also study 22237VIC Certificate II in General Education for Adults in a 1 year program.

If you are keen to get started on your studiesyou can enrol in our online course, click here to download an enrolment form.

Campus locations

Course page link
Public
North Regional TAFE

Want a career in an office? Not sure if you have the skills?

NRT's accredited BSB20115 Certificate II in Business is a self-paced course designed for those without experience in the business sector including school leavers and those looking for a new career or returning to the industry.

Our lecturers can help you set up your email account and develop your word processing and excel skills, as well as teaching you other essential knowledge to
improve your chances of securing a career in business. Successful completion of this course can lead into higher level qualifications and is also the foundation for many other industries.

Already employed in business? This course allows you to gain a nationally-accredited qualification while at work, recognising your capabilities while boosting your skills.

This course can be delivered on request, please contact North Regional TAFE on 1300 996 573 for more information.


 

Course description

Want a career in an office? Not sure if you have the skills?

NRT's accredited BSB20115 Certificate II in Business is a self-paced course designed for those without experience in the business sector including school leavers and those looking for a new career or returning to the industry.

Our lecturers can help you set up your email account and develop your word processing and excel skills, as well as teaching you other essential knowledge to
improve your chances of securing a career in business. Successful completion of this course can lead into higher level qualifications and is also the foundation for many other industries.

Already employed in business? This course allows you to gain a nationally-accredited qualification while at work, recognising your capabilities while boosting your skills.

This course can be delivered on request, please contact North Regional TAFE on 1300 996 573 for more information.


 

Campus locations

Course page link
Private
Skills Strategies International Pty Ltd

Course description

Campus locations

Course page link
Private
SMYL Community Services

Course description

Campus locations

Course page link
Public
South Metropolitan TAFE

Are you looking to kickstart a business career?

When you complete the Certificate II in Business you'll have the skills to get your foot in the door in a clerical or administrative role in a broad range of workplaces.

You will gain a solid grounding in general office administration, including word processing, spreadsheets, workplace health and safety, and workplace communication.

Full-time is equivalent to two days a week this includes one day spent in a simulated business.

This Qualification is also available as a Traineeship. To study as a Trainee, you must be employed in a training contract by an appropriate organisation. Please see the Apprenticeships/Traineeships section for more information.

Course description

Are you looking to kickstart a business career?

When you complete the Certificate II in Business you'll have the skills to get your foot in the door in a clerical or administrative role in a broad range of workplaces.

You will gain a solid grounding in general office administration, including word processing, spreadsheets, workplace health and safety, and workplace communication.

Full-time is equivalent to two days a week this includes one day spent in a simulated business.

This Qualification is also available as a Traineeship. To study as a Trainee, you must be employed in a training contract by an appropriate organisation. Please see the Apprenticeships/Traineeships section for more information.

Campus locations

Course page link
Public
South Regional TAFE

This qualification will provide you with the practical skills and knowledge to prepare for work and perform a range of administrative tasks in a defined context, including word processing, spreadsheets, mail procedures and the operation of a range of general office equipment.

Not all study modes are offered at all campuses. Please check with your local campus for study modes and elective units offered.

Course description

This qualification will provide you with the practical skills and knowledge to prepare for work and perform a range of administrative tasks in a defined context, including word processing, spreadsheets, mail procedures and the operation of a range of general office equipment.

Not all study modes are offered at all campuses. Please check with your local campus for study modes and elective units offered.

Campus locations

Course page link
Private
SportsReady Education Pty Ltd

In the Certificate II in Business, you will gain an insight into workplace effectiveness, work health and safety, communication and information technology. This qualification will allow trainees learn the basics of working in a business environment. Graduates will take away the skills and knowledge to gain roles in junior administration positions in large or small business organisations.

Delivery location: Curtin University, Bentley Campus, Level 2, Room 231, Building 211, Kent Street, Bentley WA 6102

Course description

In the Certificate II in Business, you will gain an insight into workplace effectiveness, work health and safety, communication and information technology. This qualification will allow trainees learn the basics of working in a business environment. Graduates will take away the skills and knowledge to gain roles in junior administration positions in large or small business organisations.

Delivery location: Curtin University, Bentley Campus, Level 2, Room 231, Building 211, Kent Street, Bentley WA 6102

Campus locations

Course page link
Private
Spring Into Training Company

Course description

Campus locations

Course page link
Private
THE ORS GROUP PTY LTD

When you complete this qualification you will gain a variety of entry level office and administrative skills and knowledge, units may include Work, Health & Safety, Communication in the workplace, word processing and spreadsheet use, email communication and business technology.

This qualification is delivered in a classroom based setting under the Participation Equity program

Delivery locations:

  • Perth - Suites 2&3, 647 Wellington Street, Perth, WA 6000
  • Kwinana - Suite 2 - Kwinana Professional Centre, 4 Challenger Ave
  • Kwinana, WA 6167
  • Fremantle - Shop 41, Fremantle Malls, 27-35 William Street, Fremantle, WA 6160

Course description

When you complete this qualification you will gain a variety of entry level office and administrative skills and knowledge, units may include Work, Health & Safety, Communication in the workplace, word processing and spreadsheet use, email communication and business technology.

This qualification is delivered in a classroom based setting under the Participation Equity program

Delivery locations:

  • Perth - Suites 2&3, 647 Wellington Street, Perth, WA 6000
  • Kwinana - Suite 2 - Kwinana Professional Centre, 4 Challenger Ave
  • Kwinana, WA 6167
  • Fremantle - Shop 41, Fremantle Malls, 27-35 William Street, Fremantle, WA 6160

Campus locations

Course page link
Private
Trainwest

This qualification reflects the role of individuals in a variety of junior administrative positions who perform a range of mainly routine tasks using limited practical skills and fundamental operational knowledge in a defined context. Individuals in these roles generally work under direct supervision.

Trainwest delivers this qualification through a traineeship model

Training is delivered on-site fully on-the-job.

Course description

This qualification reflects the role of individuals in a variety of junior administrative positions who perform a range of mainly routine tasks using limited practical skills and fundamental operational knowledge in a defined context. Individuals in these roles generally work under direct supervision.

Trainwest delivers this qualification through a traineeship model

Training is delivered on-site fully on-the-job.

Campus locations

Course page link
Private
Tubal Pty Ltd

Course description

Campus locations

Course page link
Private
Vocational Training Services (VTS)

Course description

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Private
WA Training Institute Pty Ltd

Course description

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Course page link
Private
Upskilled Pty Ltd

A certificate II in business provides you with a broad level of knowledge in work health and safety, promoting innovation in a team environment, how to use the Microsoft office software packages, and experience in customer service skills. The MyUpskilled online course includes PowerPoint resources, reading materials, discussion boards, forums, access to assessments, videos (including access to the Lynda.com video training library) and blogs.  The qualification provides knowledge for customer service advisor roles, including business administration titles such as general clerk, payroll officer and data entry operator. There are no prerequisites for entry and the course is conducted over a 12 month period.

Delivery is Online and On-site

Course description

A certificate II in business provides you with a broad level of knowledge in work health and safety, promoting innovation in a team environment, how to use the Microsoft office software packages, and experience in customer service skills. The MyUpskilled online course includes PowerPoint resources, reading materials, discussion boards, forums, access to assessments, videos (including access to the Lynda.com video training library) and blogs.  The qualification provides knowledge for customer service advisor roles, including business administration titles such as general clerk, payroll officer and data entry operator. There are no prerequisites for entry and the course is conducted over a 12 month period.

Delivery is Online and On-site

Campus locations

Course page link
Private
Worklink, LWG Training

Participation Equity and Traineeships

This course will help you to gain the skills needed in entry level administrative positions to work across various business environments and provides underpinning skills in business communication, workplace technology and the confidence to deliver a service to customers.  During the course you will:

  • Learn the skills and knowledge to work in a variety of business/workplace roles
  • Develop the confidence to problem solve and contribute to workplace planning
  • Develop communication and technological skills for the workplace
  • Understand workplace healthy and safety

The course also includes career development and advice to help you achieve your goals and ongoing support to help you update or create your resume and apply for a wide range of jobs.

Delivery locations: Albany, Kalgoorlie

Training is delivered fully on-the-job traineeships only

Course description

Participation Equity and Traineeships

This course will help you to gain the skills needed in entry level administrative positions to work across various business environments and provides underpinning skills in business communication, workplace technology and the confidence to deliver a service to customers.  During the course you will:

  • Learn the skills and knowledge to work in a variety of business/workplace roles
  • Develop the confidence to problem solve and contribute to workplace planning
  • Develop communication and technological skills for the workplace
  • Understand workplace healthy and safety

The course also includes career development and advice to help you achieve your goals and ongoing support to help you update or create your resume and apply for a wide range of jobs.

Delivery locations: Albany, Kalgoorlie

Training is delivered fully on-the-job traineeships only

Campus locations

Course page link