Warehouse administrator

What they do

Warehouse administrators oversee the management of stock within an organisation. This includes receiving, issuing and dispatching stock, and handling communication between freight companies and warehouse customers.

Warehouse administrators are responsible for the data entry and inventory of all stock. This involves processing receipts, taking records and documenting the details of all orders. They also organise staff inductions, manage occupational health and safety procedures and book times for incoming deliveries. They may also have to assist with general duties within the warehouse.

Working conditions

Warehouse administrators divide their time between working in an office and in busy warehouse facilities. Warehouses may be hazardous spaces administrators may be required to wear safety gear, such as high visibility clothing, and follow strict safety procedures to minimise risks.

The work can sometimes be fast-paced and warehouse administrators must be able to concentrate on multiple tasks at once.

Tools and technologies

Warehouse administrators spend a lot of time using computers and need to be very familiar with Excel, Word and data entry programs, and may also need to use specialist management software programs.

Warehouse administrators may need to operate forklifts when working in the warehouse, and may also be required to wear high-visibility clothing, hard hats, work boots and other safety equipment.

How do I become one?

Education and training

To become a warehouse administrator you usually need to gain a qualification in warehousing operations.

The Certificate IV in Warehousing Operations is offered at TAFE colleges and other registered training organisations throughout Western Australia. Browse courses through Jobs and Skills WA and search on the My Skills website to find a registered provider near you.

You can also undertake a traineeship in warehousing operations (level 4). The traineeship usually takes 36 months to complete.

Apprenticeships and traineeships

As an apprentice or trainee, you enter into a formal training contract with an employer, enabling you to complete training towards a nationally recognised qualification. You spend  time working and learning practical skills on the job and you spend some time undertaking structured training with a registered training provider.

You can do an apprenticeship or traineeship if you are a school-leaver, re-entering the workforce or as an adult or mature-aged person wishing to change careers. You can even begin your apprenticeship or traineeship while you're still at school.

If you are still at school you can access an apprenticeship through your school. Talk to your school's VET Co-ordinator to start your training now through VET in Schools. If you are no longer at school you can apply for an apprenticeship or traineeship and get paid while you learn and work.

Required registration and licensing

To work as a warehouse administrator in Western Australia you will need to obtain a High Risk Work License from WorkSafe if your role involves operating a forklift.