What they do
Retirement village managers are responsible for managing the operations of residences that provide a range of services to retirees and seniors.
They oversee the employment, training and professional development of staff, the scheduled maintenance of buildings, the tracking and planning of budgets and financial targets, and the coordination of residential services.
Depending on the size and capacity of the establishment, a retirement village manager may manage sports facilities, village transport, social clubs, restaurants, and other recreational amenities.
Retirement village managers can work managing different types of accommodation offering a variety of services. This can include serviced apartments and lifestyle villages.
Most retirement village managers work indoors, in an office, however, in some cases they may be required to oversee maintenance, or supervise the outdoor operations of a residential facility.
Tools and technologies
Retirement village managers will perform many of their tasks on a computer. They may use word processing and budgeting software for tasks such as record keeping, budget monitoring and contract management. They may spend considerable time on the phone, communicating with prospective clients and organising events for the retirement village.
How do I become one?
Education and training
To become a retirement village manager you usually need to gain a qualification in business or management or a related field. Most employers will also require those working in management roles to have experience using leadership skills in a related industry or occupation.
The Diploma of Leadership and Management and Diploma of Business are offered at TAFE colleges and other registered training organisations throughout Western Australia.
You can also study a degree in business or commerce, majoring in management.
Most universities in Western Australia offer relevant courses. Contact the universities you are interested in for more information.
Required registration and licensing