ICT business analyst

What they do

ICT business analysts work with users to formulate system requirements, develop system plans and documentation, review and evaluate existing systems, and design and modify systems to meet users' business needs.

ICT business analysts use data and process modelling techniques to create clear system specifications for the design and development of system software. They are a central reference and information source, providing guidance and assistance in the system project decision making process.

Working conditions

ICT business analysts normally work in offices or laboratories in comfortable surroundings. They typically work about 40 hours a week, the same as many other professional or office workers. Evening or weekend work may be necessary to meet deadlines or to solve specific problems. Telecommuting is increasingly common for many computer professionals as networks expand, allowing more work to be done from remote locations through modems, laptops, electronic mail, and the Internet. However, some work still must be done in the office for security or other reasons.

Tools and technologies

ICT business analysts may use the following tools and technologies:

  • high capacity removable media drives
  • liquid crystal display projectors
  • Notebook computers; laptop computers; personal computers
  • analytical or scientific software, database user interface and query software
  • electronic mail software
  • Enterprise Resource Planning (ERP) software
  • project management software.

How do I become one?

Education and training

To become an ICT business analyst you usually need to study a degree with a major in business information technology, information technology, computer science or software engineering.

Most universities in Western Australia offer relevant courses. Contact the universities you are interested in for more information.

Learn more about your study options.

Required registration and licensing


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