What they do
Hair or beauty salon managers organise and oversee the operations of hair or beauty salons located across Western Australia. Salon managers are responsible for hiring and training staff, promoting high levels of customer service, advertising their services, and ordering and selling hair or beauty products. They need to ensure all staff are complying with occupational health and safety regulations. They perform administrative duties including human resource management, business planning and financial management, and processing transactions. Salon managers communicate with a variety of people, including staff, customers, sales representatives, industry experts and technology professionals.
Hair salon managers tend work in hairdressing salons, while beauty salon managers usually work in beauty salons or day spas. Hair salon managers work with a team of stylists and beauty salon managers work with beauty therapists. Salon managers need to stay up-to-date with hair or beauty fashion styles and trends and may attend trade shows to learn about new products, treatments or styles.
They may work either full time or part time, and usually work evenings and/or weekends. Hair or beauty salon managers are often required to work longer hours than the hair or beauty staff in their salon.
Tools and technologies
Hair or beauty salon managers use cash registers, computers and EFTPOS machines. They may need to be familiar with data management programs. They need to be highly familiar with the goods they sell. Some beauty treatments involve contact with a person’s skin and reusable instruments need to be cleaned sterilised using disinfectant or sterilising machines. Some hair and beauty treatment products contain chemicals and gloves and aprons are worn for protection.
How do I become one?
Education and training
It is possible to become a hair or beauty salon manager without any formal qualifications and get training on the job. However, entry into this occupation may be improved by obtaining a formal qualification in salon management. Most employers will also require those working in management roles to have experience using leadership skills in a related industry or occupation.
The Diploma of Salon Management is available at registered training organisations throughout Western Australia. To find a training provider near you, browse the Jobs and Skills WA website or visit the My Skills website.