What they do
Hair or beauty salon managers organise and oversee the operations of hair or beauty salons located across Western Australia. They perform hair or beauty treatments. Salon managers are responsible for hiring and training staff, promoting high levels of customer service, advertising their services, and ordering and selling hair or beauty products. They perform administrative duties including human resource management, business planning and financial management, and processing transactions. Salon managers communicate with a variety of people, including staff, customers, sales representatives, industry experts and technology professionals.
Hair salon managers tend work in hairdressing salons, while beauty salon managers usually work in beauty salons or day spas. Hair salon managers work with a team of stylists and beauty salon managers work with beauty therapists. Salon managers need to stay up-to-date with hair or beauty fashion styles and trends and may attend trade shows to learn about new products, treatments or styles.
They may work either full time or part time, and usually work evenings and/or weekends. Hair or beauty salon managers are often required to work longer hours than the hair or beauty staff in their salon.
Tools and technologies
Hair or beauty salon managers use cash registers, computers and EFTPOS machines. They may need to be familiar with data management programs. They need to be highly familiar with the goods they sell. Some beauty treatments involve contact with a person’s skin and reusable instruments need to be cleaned sterilised using disinfectant or sterilising machines. Some hair and beauty treatment products contain chemicals and gloves and aprons are worn for protection.
How do I become one?
Education and training
To become a hair or salon manager you usually need to gain a qualification in hairdressing or beauty therapy. You may improve your employment prospects if you complete a formal qualification in management or leadership.
Most employers will also require those working in hair or beauty salon management roles to have extensive industry experience as well as using leadership skills gained in a related occupation or industry.
The Diploma of Salon Management is available at registered training organisations throughout Western Australia. Browse My Skills to find your nearest registered provider.