What they do

Counsellors provide assistance and support to people experiencing emotional, social and/or educational difficulties or issues. Rather than giving advice or imposing solutions, counsellors encourage clients to talk through their issues, clarifying the causes and effects, and then to find their own resolutions. Most counselling takes part on a one-on-one basis, though sometimes counsellors can work with couples, families or small groups who are experiencing similar difficulties.

Working conditions

Counsellors often work in offices or specially prepared counselling rooms, though they may also visit prisons, schools, hospitals, community centres and client's homes. They work with clients from a wide variety of backgrounds, who can be experiencing intense and difficult emotions, such as anger, grief and anxiety. This work can be difficult and emotionally draining on counsellors, so they may be required to take regular breaks, debrief with a supervisor at the end of the day or be involved with a peer support group. Counsellors often work irregular hours, which can include evenings and weekends.

Tools and technologies

Counsellors often take notes during counselling sessions, in some cases they may also record sessions using either tape recorders or video cameras. During initial counselling sessions they may use written and verbal tests to assist them in making assessments. Some counsellors, particularly those working with children, may use puppets, toys, cushions and art materials to help clients express themselves.

How do I become one?

Education and training

It is possible to work as a counsellor without any formal qualifications and get training on the job. However, entry into this occupation may be improved by obtaining a qualification in counselling or a related area.

The Diploma of Counselling is offered at TAFE colleges and other registered training organisations throughout Western Australia.

Browse courses through Jobs and Skills WA and search on the My Skills website to find a registered provider near you.

You can also study a degree in counselling, psychology, social work or a related area. Most universities in Western Australia offer relevant courses.

Contact the universities you are interested in for more information.

Learn more about your study options.


Required registration and licensing

Licensing and registration may be required, depending on the religious denomination.