Animal attendants and trainers


Also known as:

  • Crutching contractor
  • Muleser

What they do

Animal attendants ensure that animals in their care are well looked after. This can include grooming, exercising, treating minor injuries, watching for any negative changes in animal behaviour, cleaning waste and providing food and water. They care for all kinds of animals -  injured native animals in nature reserves, abandoned pets in shelters, fish at aquariums, even exotic animals at the State's many wildlife parks and main zoo. They may also undertake administrative tasks, such as maintaining animal records or working at the reception area of a pet shelter.

Working conditions

Animal attendants work in a variety of different workplaces such as veterinary clinics, pet shops, zoos, stables, animal shelters, wildlife parks and reserves, and research facilities. They may work indoors or outdoors, in all weather conditions. Most animal attendants work in environments that can be dirty and smelly, and must be prepared to spend a great deal of time cleaning and disinfecting animal enclosures and pens. They may be required to work on weekends, public holidays and in the evening. In most workplaces, there is a great deal of contact with the public.

Tools and technologies

Animal attendants often have to use sprays, disinfectants, brooms, mops and shovels for cleaning indoor and outdoor animal enclosures. They may also use animal leads, harnesses and toys, as well as containers, bowls, bottles and cups for serving food and water. If dealing with harsh disinfectants or potentially dangerous animals, they need to wear safety clothing, closed-in shoes and gloves. Most animal attendants are also required to wear a uniform.

How do I become one?

Education and training

It is possible to work as an animal attendant or trainer without any formal qualifications and get training on the job. However, entry into this occupation may be improved by obtaining a qualification in animal studies, companion animal services, equine studies or a related area.

The Certificate II in Animal Studies, Certificate II in Equine Studies and the Certificate III and IV in Companion Animal Services are offered at TAFE colleges and other registered training organisations throughout Western Australia. Browse courses through Jobs and Skills WA and search on the My Skills website to find a registered provider near you.

You can also undertake a traineeship in animal studies (level 2), captive animals (level 3) or companion animal services (level 3 or level 4). The traineeships usually take 12 to 24 months to complete and the animal studies traineeship is available as a school-based traineeship

 

Apprenticeships and traineeships

As an apprentice or trainee, you enter into a formal training contract with an employer, enabling you to complete training towards a nationally recognised qualification. You spend  time working and learning practical skills on the job and you spend some time undertaking structured training with a registered training provider.

You can do an apprenticeship or traineeship if you are a school-leaver, re-entering the workforce or as an adult or mature-aged person wishing to change careers. You can even begin your apprenticeship or traineeship while you're still at school.

If you are still at school you can access an apprenticeship through your school. Talk to your school's VET Co-ordinator to start your training now through VET in Schools. If you are no longer at school you can apply for an apprenticeship or traineeship and get paid while you learn and work.

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