When you complete the Certificate IV in Community Services Work, you'll have the skills and knowledge needed to start your career in community support as an outreach officer, welfare support worker, or case worker.
A new version of this qualification is now available here
You'll gain the knowledge and skills to communicate and work effectively in the community services sector; promoting social, emotional and physical wellbeing; responding to critical situations including children at risk; assisting collective action; and also learn about working with cultural diversity; ethical behaviour and legal responsibilities.
This course remains FEE FREE in 2024! No course fees apply!
Choose a WA TAFE college that delivers this course
To find out more about doing this course at a WA TAFE college, select one of the TAFEs listed below to read their course descriptions. You'll also be able to see at which TAFE campus/es the course is delivered.
If you would like further information such as when the course is available and how to enrol, and details of course fees, or if you have questions about how the course is delivered, please follow the Find out more link to go to the TAFE's website where you will find full course details and contact information so that you can speak to the TAFE directly.
Further your skills in developing services and programs for the community.
You will gain the knowledge and skills to communicate and work effectively in the community services sector, promoting social, emotional and physical wellbeing, responding to critical situations, responding to children at risk, assisting collective action, working with cultural diversity, ethical behaviour and legal responsibilities. This qualification will provide you with a range of practical skills and knowledge that will assist you in interventions with clients and the implementation of health promotion.
You will gain skills in:
- Communicating at an advanced level
- Understanding behaviour of clients
- Training and group work
- Designing programs for accessibility
- Enhancing community participation
- Gathering, maintaining and providing information
- Understanding legal and ethical requirements, and
- Advocating effectively.
At this level, you may obtain work which is autonomous with limited responsibility within established parameters and may be required to supervise and lead other workers in projects or teams. Work may take place in a range of community service, case work or case management contexts.
Enhance your employment options by doing a dual qualification
If you choose to enrol in extra units you can gain a dual qualification with the:
CHC43315 Certificate IV in Mental Health(opens in a new tab)
This qualification reflects the role of workers who develop and facilitate programs for young people through a range of community-based programs designed to address the social, behavioural, health, welfare, developmental and protection needs of young people.
This work may be undertaken through employment in community, government and youth sector agencies and workers will be:
- responsible for implementing policies and guidelines of the employing organisation
- largely self-directed with fairly autonomous decision-making capacity under the indirect supervision of a manager.
Please note:
- This qualification is in transition, and the course code is subject to change.
- This course requires students to live or be able to travel to campus for practical assessments and/or as required.
The information presented on the course lists within this website is provided to the Department of Training and Workforce Development by the WA TAFE colleges and private training providers, and is offered as a guide only. It is updated regularly, however some changes to details may occur in between updates. You should always contact the TAFE or private training provider directly to confirm details and/or ask questions.