Certificate IV in Business

Jobs and Skills WA: Business courses
Your next career move into higher level business is waiting for you!

This qualification is perfect for anyone who wants general business skills training for a variety of  job roles, across a range of industry sectors. 

At Certificate IV level, this course is suitable for people who have experience working in a business environment but want to progress their career, learn more high-level skills, or move into a supervisory or management role. 

You'll learn how to manage customer needs and feedback; develop complex business documents, reports and spreadsheets; facilitate positive workplace communication; develop and build business relationships; deliver effective presentations to groups; lead and manage staff; and workplace health and safety.

Half price
Online
Industry: Business and Finance
National course code: BSB40120 | WA State ID: BFR1

Choose a WA TAFE college that delivers this course

To find out more about doing this course at a WA TAFE college, select one of the TAFEs listed below to read their course descriptions. You'll also be able to see at which TAFE campus/es the course is delivered.

If you would like further information such as when the course is available and how to enrol, and details of course fees, or if you have questions about how the course is delivered, please follow the Find out more link to go to the TAFE's website where you will find full course details and contact information so that you can speak to the TAFE directly.

Gain a strong foundation in current business trends

In our cutting-edge simulated business workplace you will experience an environment that reflects current industry trends and replicates organisational operations.   This brand new Simulated Workplace provides a co-working space and prepares you for employment in a range of different business models.

You'll develop skills needed to use social media to engage with and appeal to customers and stakeholders to grow the business, making you work-ready and digitally savvy. You will interact with others, consult and negotiate, problem solve, critically assess and use the latest technology to plan and organise operations. All under the expert guidance of trainers with expertise and knowledge of business operations in changing and evolving environments.

Locations

Joondalup (Kendrew Crescent)
Leederville
Perth

This course covers digital communication and report-writing, operational planning and problem-solving, business networking, self-management, leadership and workplace health and safety, depending on the elective units you select.

If you are completing this course as part of a traineeship, you will put your skills into practice in the workplace while learning. Those without a workplace will learn within a simulated virtual online environment. 

Locations

Broome Campus
Derby Campus
Fitzroy Crossing Campus
Halls Creek Campus
Karratha Campus
Kununurra Campus
Minurmarghali Mia Campus
Pundulmurra Campus
Tom Price Campus
Wyndham Campus

Sharpen your business toolbox and gain a nationally recognised qualification to get you workforce ready for a diverse range of corporate careers including office management, start-up business planning and marketing, and customer service. 

Be guided by our expert lecturers who are industry professionals as you build a foundation of general business skills which can be applied to a variety of jobs across a broad-spectrum of sectors. The course can also help those who wish to further elevate current knowledge and start the journey towards a supervisory or management position. 

Learn skills to be socially media savvy and use social platforms to engage customers, and be trained in how to use digital technologies for workplace communication and processes. You'll grow knowledge of drafting complex documents, reports and spreadsheets, as well as creating and delivering presentations. The course also has a focus on managing customer needs and will help you develop your communications skills as you learn to lead staff and begin to form your personal management style.  

Locations

Bentley
Rockingham
Thornlie

When you complete this course course, you will be ready for a career in business. This qualification reflects the role of individuals in a variety of Business Services job roles. These individuals may have supervisory performance accountabilities.

Individuals in these roles carry out a mix of specialist and moderately complex administrative or operational tasks that require self-development skills. They may provide leadership and guidance to others with limited responsibility for the output of others. You will have the skills and knowledge to use well-developed skills and a broad knowledge base to apply solutions to a defined range of unpredictable problems and analyse information from a variety of sources. 

Locations

Albany
Bunbury
Busselton
Collie
Esperance
Harvey
Manjimup
Margaret River

Choose a private training provider that delivers this course

This course is available from registered training organisations (accredited private training providers) that are also funded through Jobs and Skills WA. Select from the list below, and follow the link to the provider's website for further information about the course and how to enrol.

This program is delivered as a traineeship with training and assessment designed and documented in a Training Plan to suit the workplace and the development of practical skills to support the job role. The aim is to improve performance on the job to achieve better business outcomes.

This qualification reflects the role of individuals in a variety of Business Services job roles. These individuals may have supervisory performance accountabilities.

Individuals in these roles carry out a mix of specialist and moderately complex administrative or operational tasks that require self-development skills. They use well-developed skills and a broad knowledge base to apply solutions to a defined range of unpredictable problems and analyse information from a variety of sources. They may provide leadership and guidance to others with some limited responsibility for the output of others.

Call us today on (08) 9355 5400 to find out more!

Delivery location

Perth metro

This traineeship allows trainees to build on their administration skills and knowledge. Conducted predominantly on the job, our trainers will provide one on one support to achieve competency. Supported by our online learning environment, trainees will have access to recorded lecture content, learning resources, videos and case studies. All trainees have access to a Student Support Officer in addition to their trainer to assist them through their learning journey. Call us on 9273 3033 to discuss how we can create a traineeship to suit your trainee and workplace.

Delivery location

Perth

Australian College of Training offers traineeships in BSB40120 Certificate IV in Business.  All training is conducted as on-the-job training in the workplace.  The College will customise an individual learning plan to suit your job role requirements.  Please phone (08) 9472 6111 for more information or to discuss your training options. 

Delivery location

Perth

Aspire Performance Training offers BSB40120 CERTIFICATE IV IN BUSINESS as a Traineeship to individuals employed in an appropriate Business Services job role. Individuals in these roles should be responsible for carrying out a mix of specialist and moderately complex administrative or operational tasks that require self-development skills. They may also provide leadership and guidance to others with some limited responsibility for the output of others. 

Delivery location

Perth

This qualification is suited to those working in a range of business administration roles including project officers. ​You will develop skills and a broad knowledge base to apply solutions to a defined range of unpredictable problems and analyse information from a variety of sources. ​

Through theory and practical course work you will learn to:

  • Write complex documents
  • Apply communication strategies in the workplace
  • Make presentations
  • Use social media to engage customers
  • Implement customer service strategies

This course is suited for emerging business professionals and leaders, those wanting an edge for a related job role or promotion, and those wanting to further develop their business capability.

Training delivered via Traineeship.

Delivery location

Perth

Combined Team Services offers Traineeships in the Certificate IV in Business (BSB40120).  Online learning and assessment options are available.  Trainees have the full support of their trainer who will be in regular contact via phone, email, Teams and face to face scheduled appointments in your workplace.  We also offer monthly student support days at our Craigie Street premises. The sessions commence at 9:00 am and finish at 2:00 pm.  Come for all or part of the session to catch up with your trainer and other students.  These days are recommended but not mandatory.
Visit our website for more information. 

Delivery location

Perth

Flexible Training Solutions offers Traineeships in BSB40120 Certificate IV in Business consisting of 12 units of competency (UOC). Training delivery is a combination of formal training sessions and mentoring. We utilise a mix of on-the-job observation and questioning, and workplace based projects throughout our assessment tasks. Training is contextualised to incorporate Company standard operating procedures and policies. A Training Plan will be created in conjunction with the Employer and Trainee to ensure suitability to individual job roles from a variety of UOCs thus enabling easy transfer of skills and knowledge to workplace tasks. For further information contact Andrea or visit our website http://flexibletrainingsolutions.com.au 

Delivery location

Perth

FEC is offering workplace training for your staff wishing to undertake a Traineeship in the Nationally Accredited BSB40120 Certificate IV in Business.

Delivery location

Perth

Established in 2010, Gateway Training Academy has helped thousands of students achieve their educational goals and assisted clients in numerous industries with workforce development. Gateway prides itself on its ethos of mutual respect and Integrity. With a world-class curriculum and an interactive learning management system, Gateway is committed to the student experience and ensuring support is just a few clicks or a phone call away. Gateway Training Academy delivers the BSB40120 Certificate IV in Business which encompasses a range of skills required to work in a variety of business service roles. Participants will learn leadership, communication, and critical thinking skills within this qualification and how to apply these skills to their workplace. Graduates may then wish to continue their study and enrol into the BSB50420 Diploma of Leadership and Management or the BSB50120 Diploma of Business. 

Delivery location

Perth

This qualification is suited to those working as administrators and project officers. In this role, individuals use well-developed skills and a broad knowledge base to apply solutions to a defined range of unpredictable problems and analyse information from a variety of sources. They may provide leadership and guidance to others with some limited responsibility for the output of others. Training Outcomes The BSB40120 Certificate IV in Business is designed to equip employees with the skills and knowledge required to contribute to a variety of business tasks.

Skills and outcomes include:

  • Apply critical thinking to work practices
  • Build and maintain business relationships
  • Apply communication strategies in the workplace
  • Implement and monitor WHS policies, procedures and programs.

Delivery location

Perth

The Certificate IV in Business further develops your skills and knowledge related to the daily operation of your business and how you contribute to organisational objectives. You will broaden your knowledge on how to apply solutions to a range of different scenarios and analyse information from multiple sources.
This qualification is delivered as a traineeship on the job and flexible in your work environment, or in a virtual classroom!
Specialisations are available in:

  • General
  • Business Administration

Call us today on 1300 046 744 to find out more!

Delivery location

Perth

This qualification is ideal for those wanting to gain a wide range of business skills for use in their existing job or to change careers. If you already have experience in business administration and looking for a step up this course can broaden your knowledge and skills to analyse information and to undertake complex problem solving within an office environment. This course can give you the confidence to hone your leadership skills, allowing you to also provide effective support to your team members. For further information please call us on 0897 215033 or email  courseinfo@jsw.org.au

Delivery location

Perth

Scope Training (52127) will be running the Cert iv Business (Leadership) BSB40120 targeting existing workers in the Pilbara region who are looking to improve their skills and knowledge. The course will run over 12 months and consist of 5 Modules designed to be directly applicable to the workplace. Each module will be separated by 6 weeks to allow students time to get the most out of each unit and practice it’s application in the workplace. Following the face to face blocks students will then participate in a virtual training and coaching session once a month for the remaining 5 months. Please contact us at Scope training for more information or to enrol.

Delivery location

Pilbara

Certificate IV in Business is a traineeship that combines course training with on-the-job learning. You will learn how to support people through learning and development, apply communication strategies in work relationships, and lead a team to achieve common goals.

Delivery location

Perth

Skills Strategies International offers BSB40120 Certificate IV in Business.
1. Traineeships are conducted onsite at your workplace for your convenience. A customised training plan contextualised to your workplace will be created for you, from a variety of competencies available to suit your job requirements.
Please visit our website for more information Delivery location On site.
2. Institutional Based Training  is conducted on our premises with our trainer in a classroom setting. Access to our online learning platform and learning resources provided.  
Please visit our website www.skillstrategies.edu.au or phone (08) 6143 2180 for more information.  

Delivery locations

Perth
Peel

TME and TME Trade Training offer full qualification program (Certificate IV in Business - BSB40120) for new entrant trainees in WA.  Training delivery is a mix of workplace-based face to face and virtual classes. Discussions with employers prior to training commencement ensure the selection of units and delivery method meets the needs of both learners and employers.

Delivery location

Perth

The BSB40120 Certificate IV in Business is a Nationally Recognised course which provides graduates with skills and knowledge required to perform effectively as an executive officer, program consultant or program coordinator in an organisation.
Graduates of the BSB40120 Certificate IV in Business will have gained knowledge and awareness of business management practices, an understanding of the dynamics and principles underlying effective organisations, as well as the necessary skills to competently function within small or large business units.
Students completing this traineeship will be working in, or aspiring to work in a supervisory role.  Participants require solid language, literacy, and numeracy skills as well as computer literacy and access to a computer.
Trainees will participate in facilitated virtual classes, supported online learning and complete practical assessments onsite or at The Pivot Institute/ Mine Training Australia’s facilities in Osborne Park. Site visits will be arranged by your trainer through-out your traineeship. Some students may be eligible for RPL depending on their skills and knowledge. The duration will vary depending on experience and elective units chosen.

Delivery location

Perth

Training Institute Australasia offers the BSB40120 Certificate IV in Business as part of its traineeship program. This program focuses on a balanced approach to education, industry connections, and employment readiness. Trainees develop practical skills in business, problem-solving, networking, time management, and adaptability. The target group includes emerging professionals and individuals with prior business experience. They prefer hands-on and digital learning, with varying literacy levels and basic numeracy skills. Language support and mentorship from industry experts are available. Interest in this certification arises from the desire to excel in the dynamic business world and acquire practical skills. Learners exhibit digital proficiency and embrace multicultural awareness, contributing to inclusive workplaces. The program's duration includes formal education and practical training, accommodating individual learning paces. Upon completion, graduates can pursue advanced qualifications or roles such as Administrative Manager, Business Analyst, Project Coordinator, or Team Leader. These potential job outcomes align with industry demands, ensuring course relevance and fostering stakeholder engagement. Graduates can further their education with advanced qualifications like a Diploma of Business or Diploma of Leadership and Management, preparing them for leadership and specialised roles in the business sector.

Delivery location

Perth

Individuals in these roles carry out a mix of specialist and moderately complex administrative or operational tasks that require self-development skills. They use well-developed skills and a broad knowledge base to apply solutions to a defined range of unpredictable problems and analyse information from a variety of sources. They may provide leadership and guidance to others with some limited responsibility for the output of others.

Delivery location

Perth

This is a comprehensive course designed to give experienced workers the opportunity to become skilled or up-skill in the broader field of Business or specific specialisation related to their job role. This qualification is relevant to numerous Industries and Sectors where employees require broad-based business skills as part of their role. The course is suited to those working in roles carrying out a mix of specialist and moderately complex administrative or operational tasks that require self-development skills. In this role, individuals use well-developed skills and a broad knowledge base to apply solutions to a defined range of unpredictable problems and analyse information from a variety of sources. They may provide leadership and guidance to others with some limited responsibility for the output of others. Students will have a level of autonomy or accountability for business process management. The typical learner is expected to have completed a lower-level qualification in their industry or and be employed either full-time or part-time in a role that enables them to complete the requirements of the qualification. They will have some existing skills and knowledge relevant to the Business/Administration/Operations sector. It is likely that learners will be based in both Perth and regional Western Australia.

Delivery location

Perth

This qualification is suited to those working as administrators and project officers. In this role, individuals use well-developed skills and a broad knowledge base to apply solutions to a defined range of unpredictable problems and analyse information from a variety of sources. They may provide leadership and guidance to others with some limited responsibility for the output of others.
There are 12 units in total, 6 core units and 6 elective units. Elective units are relevant to the work environment and the qualification, maintain the integrity of the AQF alignment and contribute to a valid, industry-supported vocational outcome.
To maximise the learning outcomes WAIFS makes sure that there are always two trainers available. This is to ensure students’ needs gets addressed on a timely manner and they get more time with their trainer to learn.
 

Delivery location

Perth

The information presented on the course lists within this website is provided to the Department of Training and Workforce Development by the WA TAFE colleges and private training providers, and is offered as a guide only. It is updated regularly, however some changes to details may occur in between updates. You should always contact the TAFE or private training provider directly to confirm details and/or ask questions.