If you would like to move your career into a leadership role such as a Service Manager, Sales Manager, Workshop Manager or Parts Manager — this is the course for you!
The Certificate IV Automotive Management gives you the skills you need to manage an automotive retail and repair business. This nationally recognised qualification focuses on business skills rather than repairs and mechanical skills.
You will learn the finer points of customer service, business planning, financial management, leadership, marketing, record administration and contract negotiation as well as other essential business and management skills for an automotive context.
Choose a private training provider that delivers this course
This course is also available from registered training organisations (accredited private training providers) that are funded through Jobs and Skills WA. Select from the list below, and follow the link to the provider’s website for further information.
This qualification reflects the role of individuals who perform management roles in an automotive retail, service and repair environment. Job roles include sales manager, parts manager, business manager and customers’ service manager.
Through theory and practical course work you will learn to:
- Build customer relations
- Maintain business image
- Manage complex customer issues
- Manage a small team
- Maintain quality processes
This course suits recently promoted managers in the automotive industry, those wanting to pursue a career in the retail automotive industry and those seeking promotion or a new role in automotive management.
Training delivered via Traineeship.
Delivery location
The information presented on the course lists within this website is provided to the Department of Training and Workforce Development by the WA TAFE colleges and private training providers, and is offered as a guide only. It is updated regularly, however some changes to details may occur in between updates. You should always contact the TAFE or private training provider directly to confirm details and/or ask questions.