The Certificate III in Community Pharmacy will assist you to develop skills and knowledge relating to pharmacy products and customer service; it's perfect for anyone keen to pursue a career in the pharmacy field.
In addition to communication skills and customer service skills, you'll build skills and knowledge around the application of pharmacy protocols in relation to prescribed and over-the-counter medicines.
The course also covers product knowledge and health information including cough and cold, allergies and vitamins and minerals; pharmacy operations including merchandising and display, stock control and marketing; receiving and handling stock, an overview of dispensary operations; and more!
Choose a private training provider that delivers this course
This course is available from registered training organisations (accredited private training providers) that are also funded through Jobs and Skills WA. Select from the list below, and follow the link to the provider's website for further information about the course and how to enrol.
ARC offers Traineeships in the Retail, Community Pharmacy and Business sectors. We offer a blended delivery model to suit your workplace and individual needs. ARC has been operating for over 30 years and continues to provide high quality training to align with both the student and employer's objectives. Please phone 1300 001 826 or email enquiries@fir.edu.au for more information and to discuss your training needs.
Delivery location
Established in 2009, Gateway Training has helped thousands of students achieve their education goals and assisted clients in numerous industries with workforce development. Gateway prides itself on its ethos of mutual respect and Integrity. With work class curriculum and an interactive Learning System, we are committed to the student experience and ensuring support is just a few clicks or a phone call away, and we are always determined to see our students succeed. Working with the largest Pharmacy brands in Australia, Gateway specialises in Community Pharmacy in both the Certificate III and Certificate IV. All of Gateway’s trainers have extensive experience within the Pharmacy Industry and support Gateway’s learners throughout their journey with Gateway Training. Gateway Training will assist Pharmacy businesses and their staff in developing their workforce; with up-skilling and further education in S2 and S3 medicines and pharmacy retail specialisation and WHS, allowing flexibility within your workforce and increased efficiency. We will also create customisations and tailor programs suited to your Pharmacy’s and staff needs. Gateway offers a number of training delivery options to its students and clients. For students looking to start a career in Pharmacy, Gateway will evaluate your availability and online group training sessions and one on one training sessions are offered and allow you to study at your own pace. Trusted by the all the leading pharmacy brands in Australia, Gateway Training’s team are committed to quality education and success for our students.
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This qualification will benefit pharmacy assistants already working in community pharmacy. Expanding your skills provides career growth and opportunities, helping you to secure your future. As a pharmacy assistant, you provide customers with medicines and pharmacy products to help them with common illnesses and health conditions. You are also a vital link between the customer and the pharmacist. Accredited training can help you ensure that your customers receive the best advice, care and health solutions.
The Certificate III in Community Pharmacy (SIR30116) will assist you to develop new skills and knowledge relating to pharmacy products and customer service. This qualification also aims to build your understanding and, application of pharmacy protocols with regards to scheduled medicines and identifying customer needs. This certificate is a nationally recognised industry entry–level qualification. The core units and the electives which PSA offers will develop knowledge and skills in the following areas: pharmacy products including cough and cold, allergy relief, analgesics, gastrointestinal and skin/anti-fungals complying with infection control policies and procedures providing effective customer service identifying situations for referral to pharmacist applying pharmacy protocols to identify and respond to customer needs.
Delivery location
The information presented on the course lists within this website is provided to the Department of Training and Workforce Development by the WA TAFE colleges and private training providers, and is offered as a guide only. It is updated regularly, however some changes to details may occur in between updates. You should always contact the TAFE or private training provider directly to confirm details and/or ask questions.