Certificate II in Hospitality

Jobs and Skills WA: Hospitality courses
Ready to start your career in hospitality?

With this course, you'll gain practical skills in food and beverage preparation, including preparing and serving coffee and non-alcoholic beverages, to get you job ready and start your career in the exciting hospitality industry. 

You'll learn how to interact with customers while gaining skills in social and cultural sensitivity, and gain a range of skills related to food and beverages in a hospitality setting.  This qualification provides a pathway to work in various hospitality settings such as restaurants, hotels, motels, catering operations, clubs, pubs, cafes and coffee shops. 

Please note: An updated version of this qualification is now available

Half price
Aboriginal school-based traineeship (ABST)
School-based apprenticeship or traineeship (SBAT)
VET for secondary students
Industry: Hospitality, Tourism and Events
National course code: SIT20316 | WA State ID: AZW1

Choose a WA TAFE college that delivers this course

To find out more about doing this course at a WA TAFE college, select one of the TAFEs listed below to read their course descriptions. You'll also be able to see at which TAFE campus/es the course is delivered.

If you would like further information such as when the course is available and how to enrol, and details of course fees, or if you have questions about how the course is delivered, please follow the Find out more link to go to the TAFE's website where you will find full course details and contact information so that you can speak to the TAFE directly.

Join the dynamic hospitality industry.

If you want to work your way up the hospitality ladder, then this course is a great place to start. This entry-level qualification provides basic operational hospitality skills and is suitable for someone new to the industry.

You will learn about food and beverage preparation, serving coffee and non-alcoholic beverages, interacting with customers and undertaking social and cultural sensitivity. You will also have the opportunity to specialise in a particular area of the hospitality industry, such as accommodation, administration, customer service, kitchen operations, computer operations, food and beverage, finance, gaming or inventory through your selection of elective units.

This qualification provides a pathway to work in various hospitality settings, such as restaurants, hotels, motels, catering operations, clubs, pubs, cafes and coffee shops. Job roles involve mainly routine and repetitive tasks using practical skills and basic industry knowledge, working under direct supervision.

South Regional TAFE is transitioning this qualification to the new training package in 2024. Students will be enrolled into the new units developed to meet current and future industry needs. Fees may vary for courses transitioning to the new training package. 


Margaret River

Choose a private training provider that delivers this course

This course is available from registered training organisations (accredited private training providers) that are also funded through Jobs and Skills WA. Select from the list below, and follow the link to the provider's website for further information about the course and how to enrol.

SIT20316 – Certificate II in Hospitality – Traineeship. Your career in hospitality starts here! Kick start your career learning the skills and knowledge required to begin your journey into the hospitality industry. This traineeship provides a pathway to work in various hospitality settings such as restaurants, hotels, motels, catering operations, clubs, pubs, cafes and coffee shops. This qualification is offered under a workplace full-time or part-time traineeship or school-based arrangement in an on-the-job capacity, involving training and assessment in the workplace. Earn while you learn! An ATC Work Smart Trainer/Assessor will support you every step of the way and lead you to success. You will be able to contact your trainer when you need them, plus they regularly visit you in the workplace to offer guidance and support. ATC Work Smart have experienced trainers locally to deliver the training and assessment required in Perth, South West and Great Southern regions. For further information, please call 1300 177 377 or visit our website.

Delivery locations

Perth Metro
Great Southern
South West

The Certificate II in Hospitality will allow you to gain practical skills such as, but not limited to, interacting with customers, preparing coffees and non-alcoholic beverages and providing responsible service of alcohol.

The Certificate II Hospitality can be delivered as part of a full or part-time traineeship and is suitable for those working in food and beverage. School-Based Traineeships are also available.

Delivery location


Skills Strategies International offers Traineeships in SIT20316 Certificate II in Hospitality.
Training is conducted onsite at your workplace for your convenience. A customised training plan contextualised to your workplace will be created for you, from a variety of competencies available to suit your job requirements. Please visit our website www.skillstrategies.edu.au or phone (08) 6143 2180 for more information.

Delivery location


This qualification provides participants with the opportunity to gain the knowledge and skills necessary to work in various hospitality settings such as restaurants, catering operations, cafes and coffee shops.
This qualification can be delivered as a School-Based and Aboriginal School-Based Traineeship program delivered with a combination of on-and-off-the-job training in the Perth Metro and Peel Regions.

Delivery locations

Perth Metro
Peel Region

This qualification reflects the role of individuals who have a defined and limited range of hospitality operational skills and basic industry knowledge. They are involved in mainly routine and repetitive tasks and work under direct supervision. This qualification is suitable for VET in Schools and Workplace Traineeships.
This qualification provides a pathway to work in various hospitality settings, such as restaurants, hotels, motels, catering operations, clubs, pubs, cafés, and coffee shops.
Possible job titles include:
bar attendant
café attendant
catering assistant
food and beverage attendant
front office assistant
room attendant.

Delivery location


Vocational Training Services (VTS) is a WA owned and operated training provider servicing Metro and Regional WA with training-staff based in Perth, the Kimberley, Pilbara, Midwest and Great Southern.
This qualification reflects the role of individuals who are new to the industry or in an entry-level role and work under the supervision of others. The course provides students the basic skills necessary for work.
VTS offers the Certificate II in Hospitality as a traineeship and all the training is delivered in the workplace, VTS will travel to regional locations to deliver training and assessment. Elective units are selected based on the trainee’s job role.
This qualification is suitable to be delivered as a School-based traineeship.

Delivery location


The information presented on the course lists within this website is provided to the Department of Training and Workforce Development by the WA TAFE colleges and private training providers, and is offered as a guide only. It is updated regularly, however some changes to details may occur in between updates. You should always contact the TAFE or private training provider directly to confirm details and/or ask questions.