Certificate II in Business

Jobs and Skills WA: Business courses
Ready to kickstart your career in the exciting world of business?

Complete the Certificate II in Business and you will have the skills to get your foot in the door in a clerical or administrative role, in a broad range of workplaces — this is the perfect place to start your career in the world of business!

Gain a solid grounding in general office administration and business systems, with units including creating business documents and word processing; creating and using spreadsheets; workplace health and safety; workplace communication; and more.

Once you have some workplace experience, you can come back for further study in the Certificate III or IV and keep your career growing.

Apprenticeship or Traineeship
School-based apprenticeship or traineeship (SBAT)
VET for secondary students
Industry: Business and Finance
National course code: BSB20115 | WA State ID: AVU8

Choose a private training provider that delivers this course

This course is also available from registered training organisations (accredited private training providers) that are funded through Jobs and Skills WA. Select from the list below, and follow the link to the provider’s website for further information.

This qualification through a traineeship with JSW may gain you employment in any of a variety of junior administrative positions and perform a range of mainly routine tasks using limited practical skills and fundamental operational knowledge in a defined context.

At this level, your work takes place under direct, regular supervision within clearly defined guidelines.

Possible job titles include:

  • Junior personal assistant
  • Pharmacy assistant
  • Junior office assistant
  • Administration worker
  • Junior receptionist
  • Customer service worker
  • Clerical worker


Delivery location

South West

The Certificate II in Business qualification is suitable for people who perform a range of mainly routine tasks using limited practical skills and fundamental operational knowledge in a defined context, working under direct supervision.  Job roles suitable for this qualification include Administration Assistant, Office Junior, Receptionist and Data Entry Operator. Tubal offers this qualification to School Based Trainees only.

This qualification will be delivered under traineeship arrangements.

The information presented on the course lists within this website is provided to the Department of Training and Workforce Development by the WA TAFE colleges and private training providers, and is offered as a guide only. It is updated regularly, however some changes to details may occur in between updates. You should always contact the TAFE or private training provider directly to confirm details and/or ask questions.